Hi dear user.
Did you check the spam folders or try a different email?
Thanks.
Hi,
Thank you for the reply. Yes, I have checked everywhere but didn’t see. I have tested other booking plugins and they send email without problems. But your plugin is the most suited one for my usage. So, I want to make it work. FYI, I am using Mailgun for mailing.
Regards,
Thet Paing Phyo
Hi dear user.
Maybe the issue comes from the “Mailgun”? We didn’t test our plugin with it. Is that a WordPress plugin?
Also, what version of our plugin are you using?
Thanks.
Hi,
I am using WP Mail SMTP plugin with Mailgun(Email Service) as mailer. If the issue is from Mailgun, other plugins should have the same problem as well.
I am using Version 2.9.1.
Regards,
Thet Paing
Dear user.
Did you enable/disable this option “Use PHPMailer” from the booking calendar themes page?
Thanks.
Hi,
It is enabled as default. Should I disable it?
Regards,
Thet Paing Phyo
Dear user.
Also, navigate to the Booking calendar Themes page > Notifications tab. Check the fields “Email From:” and type there only your email instead of [useremail].
Thanks.
Dear user.
Yes, try to disable it, maybe it will help.
Thanks.
Hi,
I disabled it and changed the email address. It is working correctly now. Thank you for the help.
Regards,
Thet Paing Phyo
Dear user.
You’re welcome and have a great day.
Thanks.
