Title: Email notification HTML issue
Last modified: December 17, 2018
---
# Email notification HTML issue
* Resolved [dolunaykiz](https://wordpress.org/support/users/dolunaykiz/)
* (@dolunaykiz)
* [7 years, 5 months ago](https://wordpress.org/support/topic/email-notification-html-issue/)
* We have some – what we thought – plain text email templates defined when a new
user is approved etc. This is what they should look like:
* We are pleased to inform you that you have been accepted to access The Shoestring
Collective’s content. Your registration details are listed below. Any questions
are hopefully answered on our FAQ Page once you are logged in.
* {username}
* You can reset your password by pasting this link into a browser: {reset_password_url}
* Sincerely,
The Shoestring Collective
* With the {} being the fields automatically filled in.
* What comes across instead is:
* We are pleased to inform you that you have been accepted to access The Shoestring
Collective’s content. Your registration details are listed below. Any questions
are hopefully answered on our [FAQ Page](https://shoestringcollective.com/frequently-asked-questions/)
once you are logged in.
* {username}
* You can reset your password by pasting this link into a browser: {reset_password_url}
* Sincerely,
The Shoestring Collective
* Including all the HTML tags. This is unacceptable, and not why I purchased the
plugin.
Viewing 1 replies (of 1 total)
* Thread Starter [dolunaykiz](https://wordpress.org/support/users/dolunaykiz/)
* (@dolunaykiz)
* [7 years, 5 months ago](https://wordpress.org/support/topic/email-notification-html-issue/#post-11021502)
* So, is there a solution for this? This is not fixed.
Viewing 1 replies (of 1 total)
The topic ‘Email notification HTML issue’ is closed to new replies.
* 
* [New User Approve](https://wordpress.org/plugins/new-user-approve/)
* [Frequently Asked Questions](https://wordpress.org/plugins/new-user-approve/#faq)
* [Support Threads](https://wordpress.org/support/plugin/new-user-approve/)
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* [Unresolved Topics](https://wordpress.org/support/plugin/new-user-approve/unresolved/)
* [Reviews](https://wordpress.org/support/plugin/new-user-approve/reviews/)
## Tags
* [html](https://wordpress.org/support/topic-tag/html/)
* [problem](https://wordpress.org/support/topic-tag/problem/)
* 1 reply
* 1 participant
* Last reply from: [dolunaykiz](https://wordpress.org/support/users/dolunaykiz/)
* Last activity: [7 years, 5 months ago](https://wordpress.org/support/topic/email-notification-html-issue/#post-11021502)
* Status: resolved