Title: Email timeout
Last modified: March 19, 2023

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# Email timeout

 *  Resolved [boabo](https://wordpress.org/support/users/boabo/)
 * (@boabo)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/email-timeout/)
 * Hello,
 * I had to disable “Proxied” in cloudflare (DNS > CNAME = Mail > Proxy Status) 
   as i was unable to receive emails anymore – kind of timeout issue. Now set to
   DNS only.
 * I would suggest to add this topic to your FAQs if indeed that’s the solution 
   to follow. Thanks.
 * I’m using litespeed > cache set to OFF

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [iSaumya](https://wordpress.org/support/users/isaumya/)
 * (@isaumya)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/email-timeout/#post-16575500)
 * Hi [@boabo](https://wordpress.org/support/users/boabo/),
   In Cloudflare DNS you
   are not supposed to enable the orange cloud (proxy) for the `mail` records. Generally,
   your main domain `example.com` and `www` are supposed to be proxied through Cloudflare.
   Whereas the `mail` is supposed to be an `A` record which is not proxied through
   Cloudflare. Same goes for `pop` and `smtp`.
 *  Thread Starter [boabo](https://wordpress.org/support/users/boabo/)
 * (@boabo)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/email-timeout/#post-16575539)
 * Hello, mail proxy and CNAME was enabled by default. I will try to change CNAME
   to A type. Thanks
 *  Plugin Contributor [iSaumya](https://wordpress.org/support/users/isaumya/)
 * (@isaumya)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/email-timeout/#post-16575548)
 * Hi [@boabo](https://wordpress.org/support/users/boabo/),
   Yes CNAME will cause
   issue as it is pointing to your root domain which is poxied. Change it to A record
   and put the actual IP and don’t proxy it.
 *  Thread Starter [boabo](https://wordpress.org/support/users/boabo/)
 * (@boabo)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/email-timeout/#post-16576001)
 * Done but there’s still a warning next to the record -> “This record exposes the
   IP address used in the A record on autoconfig.domain.com. Enable the proxy status
   to protect your origin serve”. CNAME had same warning. I’m confused. Sorry to
   bother you with such details.
 *  Plugin Contributor [iSaumya](https://wordpress.org/support/users/isaumya/)
 * (@isaumya)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/email-timeout/#post-16576218)
 * Ignore that warning. Without exposing the IP the email not work.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Email timeout’ is closed to new replies.

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## Tags

 * [email](https://wordpress.org/support/topic-tag/email/)

 * 5 replies
 * 2 participants
 * Last reply from: [iSaumya](https://wordpress.org/support/users/isaumya/)
 * Last activity: [3 years, 2 months ago](https://wordpress.org/support/topic/email-timeout/#post-16576218)
 * Status: resolved