Email Users not displaying

  • Resolved hewellwood

    (@hewellwood)


    12 years, 1 month ago

    Hi, I have a site which is not showing any users when I go to send a group email. I am using the plugin on other sites with no problems since updating to latest version 4.6.7

    The site I am having trouble with has over 17,000 users. I take it the plugin must have some limit and perhaps I have now gone over that limit in terms of user numbers and or memory issues.

    What is the limit of users that the plugin will work with?

    Are there any other options for me to get this to work or another plugin that you can recommend that will handle this number of users?
    Many thanks
    Hew

    https://ww.wp.xz.cn/plugins/email-users/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Mike Walsh

    (@mpwalsh8)

    12 years, 1 month ago

    There isn’t a specific limit on the number of users per se, it is really a function of the system you’re running on. That said, 17,000 users is a lot – the largest number I’ve tested with is 8,000.

    There was a problem with the query being used with large numbers of users which I fixed a couple releases ago. I put some logic in the plugin to do large queries in chunks to limit the possibility of exhausting memory.

    If you put the plugin into debug mode (Dashboard->Settings->Email Users: Debug Mode is toward the bottom of the settings) some information like what you see below will be generated as part of the HTML source:

    <!-- email-users.php::1112 -->
<!-- email-users.php::1131  Query #1  Memory Usage:  27.5M -->
<!-- email-users.php::1131  Query #2  Memory Usage:  32.25M -->
<!--
808 -->
<!-- email-users.php::1165 -->

    That is the first thing I would do. It will give you an idea if all 17,000 users are being gathered up correctly.

    Plugin Author Mike Walsh

    (@mpwalsh8)

    12 years, 1 month ago

    One more thing about debug mode – with 17,000 users, it could take a while for the page to be generated.

    Plugin Author Mike Walsh

    (@mpwalsh8)

    12 years ago

    Marking resolved since no further information was provided.

Viewing 3 replies - 1 through 3 (of 3 total)

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