Hi @lecapalmeira
I’ve seen you’ve mentioned that posts are no longer including images on the notification emails; however, Jetpack should reference the Featured Image if there are no images in the content.
We’d be happy to take a closer look if you can reference to us a post that we can check. If you wish to remain private with that, you can message us here instead. Please don’t forget to include a link to this thread if you do.
Hello Mehdi
Thanks for the quick response.
The example article I send you has a featured image and images in the content. Can you please check it.
https://www.leca-palmeira.com/missao-atlantis/
Best regards,
John Paul
Hi @muffinpeace I have this problem too – just spoken to Bluehost and they’ve confirmed its a jetpack problem and suggested I raise it with you
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This reply was modified 4 years ago by
louisefw.
Hello @louisefw
Let’s wait for the answer from @muffinpeace
@muffinpeace, on May 18 the plugin worked correctly, as shown in the attached image (https://monosnap.com/file/kmUxjOFQKNUdU0bJNWhsfXbVpOa2WH). After that date, the image never again accompanied the email…
The article for the 18th is this one:
https://www.leca-palmeira.com/museu-vivo-conservas-pinhais-tem-servicos-educativos-na-sua-agenda/
Best regards,
John Paul
Hello @lecapalmeira
There are instructions regarding the Email templates featured image here.
I recommend you read the thread and see what works for you.
Let me know if you have any questions.
My best regards,
Michelle
I have the same problem.
No images display in email on any mobile devices.
Here is a sample of a post that DIDN’T work.
https://simonburrow.com/?p=16658
Neither of the photos show up on mobile device email.
Doesn’t matter what type of device.
Help – this has been an issue for over 6 months.
Thanks!
Simon
