Emails not sending after submit

  • kristinleeb

    (@kristinleeb)


    12 years, 3 months ago

    I have successfully implemented my form, but I can’t get the emails to send to either the customer or the administrator after pressing the “submit” button.

    My form exists on http://www.claritychiropractic.ca. I have verified via the Submissions that the information is being saved, but I’d like to send a confirmation e-mail to the person who filled out the form, and I’d also like to send a copy of the submission to [email protected]. I’ve changed the Actions after Submission to Custom Text to avoid the email error message. [email protected] is a working e-mail address on the server. The e-mail to send submissions to and the From e-mail are both [email protected]. I’ve also entered some text into both Custom Text in e-mail boxes.

    https://ww.wp.xz.cn/plugins/form-maker/

Viewing 1 replies (of 1 total)
  • Plugin Contributor webdorado

    (@webdorado)

    12 years, 3 months ago

    Dear kristinleeb,

    First of all please make sure the email is not filtered to the spam or junk email folder.
    – Try using another email address.
    – WordPress uses PHP mail. Perhaps your hosting does not have sendmail enabled. Please contact your hosting provider.
    – Alternatively, you can use SMTP, which should always work.

    You can use this plugin for example: http://ww.wp.xz.cn/plugins/easy-wp-smtp
    Setting up an external SMTP server, such as GMail should work. But GMail requires authentication.

    Mailer: smtp
    SMTP Authentication: yes
    SMTP Security: SSL
    SMTP Port: 465
    SMTP Username: your gmail full address
    SMTP Password: your gmail password
    SMTP Host: smtp.gmail.com

Viewing 1 replies (of 1 total)

The topic ‘Emails not sending after submit’ is closed to new replies.