Title: Emails problem
Last modified: October 7, 2020

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# Emails problem

 *  Resolved [kamilp](https://wordpress.org/support/users/kamilp/)
 * (@kamilp)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/emails-problem/)
 * Hi,
 * QSM doesn’t send any emails after the survey. I didn’t set up any condidionts
   so the email should be send always. In settings the option „Process emails in
   backgroud” is set to Yes. What can be the problem? Results are stored in the 
   plugin just no emails. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [expresstechsupport](https://wordpress.org/support/users/expresstechsupport/)
 * (@expresstechsupport)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/emails-problem/#post-13506740)
 * Hi Kamil,
 * It is difficult to say why you are experiencing the issue. You can share the 
   quiz URL so that we can have a look at it.
 * Have you contacted us via our support forum also? Please let me know.
 * Kind regards,
    Kriti
 *  Thread Starter [kamilp](https://wordpress.org/support/users/kamilp/)
 * (@kamilp)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/emails-problem/#post-13507493)
 * Hi,
 * Yes I did, I sent it before I found this forum.
 * I managed to fix it by myself. Thank you! To make it work I should have installed
   smtp plugin. Emails were not working without it.
 * Kind regards,
    Kamil
 *  [expresstechsupport](https://wordpress.org/support/users/expresstechsupport/)
 * (@expresstechsupport)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/emails-problem/#post-13511768)
 * Thank you for letting me know.
 * Kind regards,
    Kriti

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Emails problem’ is closed to new replies.

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## Tags

 * [email](https://wordpress.org/support/topic-tag/email/)

 * 3 replies
 * 2 participants
 * Last reply from: [expresstechsupport](https://wordpress.org/support/users/expresstechsupport/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/emails-problem/#post-13511768)
 * Status: resolved