Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi christine06,

    The PDF Embedder block should be listed in the Common Blocks menu; however, it sounds for whatever reason the block isn’t registering with the editor. I would suggest deactivating the PDF Embedder plugin, then reactivating it. If that fails, you could also safely delete and reinstall.

    If you have any caches on your site, be sure to flush these after doing the reactivation / installation process to ensure that the new code is being passed.

    If you have any other questions, please do not hesitate to send us an email to [email protected] as we may not see the forum posts in a timely fashion.

    Emma

    Thread Starter christine06

    (@christine06)

    Thank you for your quick reply! I was hesitant to delete and reinstall, but that was what it took. I appreciate your help!

    i have updated to 5.1.1. and its a horrible User experience ( im not a pro) , i am no longer able to put a pdf in the right way..before, i could put it in easily via pdf-embedder, now this block-Thing doesnt let me work anymore..
    can u help me out, what do i Need to do to have a pdf visible by my Clients and not only a link to download the file…?
    thank you

    Thread Starter christine06

    (@christine06)

    @g123456 It’s no longer working for me either. After much experimentation and testing many different plugins, I found that the best way for me was to use a Gutenberg HTML block and code an embed statement, similar to the following:

    <embed src="http://path-to-pdf-file.pdf" width="700" height="850">

    See how that works for you.

    • This reply was modified 7 years, 2 months ago by christine06.

    Hey guys,

    I’m sorry to hear that you are having problems with accessing the PDF Embedder block within the Gutenberg editor. We’ve been testing the block upto WP v. 5.2beta and haven’t been able to replicate the issue you’re both having. 😕

    I’m glad to hear that you found a workaround @christine06, but I do also want to mention for your benefit and that of @g123456 that if, for whatever reason, the PDF Embedder block isn’t appearing in the Common Blocks menu, you can use the Classic Editor block instead. Using that block, place your cursor where you want the PDF to appear, click the Add Media button and insert the PDF to the content. This will generate the shortcode just like it did before the whole Gutenberg editor introduction.

    The Shortcode code block also works but you will need to manually enter the shortcode: [pdf-embedder url=”path-to-pdf”] and copy/paste the file’s url.

    These options are all covered in our FAQ: https://wp-pdf.com/kb/gutenberg-editor-and-pdf-embedder/.

    Again, sorry to hear that you’re having difficulties but I hope these options will help you out. If you have any other questions, please do not hesitate to send us an email to [email protected] as we may not see the forum posts in a timely fashion.

    Emma

    Thread Starter christine06

    (@christine06)

    @wppdfsupport Thanks for your reply! I believe my problem is related to the fact that we are running the site on our company’s Intranet, and are required to use IE11 for user browsing. Other browser’s I’ve tested seem to work fine. Hopefully that will help you replicate the issue.

    Hi @christine06,

    Thank you for the additional information. Support is limited in the older browsers particularly on older operating systems so this may be a factor. I have also heard of intranet firewalls creating some issues but I suspect the issue is the browser support in your case.

    Emma

Viewing 7 replies - 1 through 7 (of 7 total)

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