Title: {embed_url} returning wrong url
Last modified: July 19, 2023

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# {embed_url} returning wrong url

 *  Resolved [Tess](https://wordpress.org/support/users/hashtagtess/)
 * (@hashtagtess)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/embed_url-returning-wrong-url/)
 * Hi 😎
 * What a fantastic plugin!
 * We’re using **{embed_url}** on our admin emails to tell us which page the form
   submission came from, but the resulting email is showing the referral url instead.
   I’m quite sure we had this working before, so I’m wondering if it’s not a recent
   update that’s causing it.
 * See screenshot: [https://snipboard.io/voMuVZ.jpg](https://snipboard.io/voMuVZ.jpg)
 * I look forward to your reply.
 * Tx
   Tess

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [Jair – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport15/)
 * (@wpmudevsupport15)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/embed_url-returning-wrong-url/#post-16907289)
 * Hi [@hashtagtess](https://wordpress.org/support/users/hashtagtess/),
 * I hope you are doing well today!
 * I tested the issue on our lab sites but could not replicate.
 * Please confirm that you are using v1.24.6 and try again after performing full
   plugin/theme conflict test.
 * Please make sure you have the recent backups and perform this operation on your
   dev/staging site if possible.
   To learn more about plugin/theme conflict test,
   please see this guide below:[https://wpmudev.com/docs/getting-started/getting-support/#conflict-test](https://wpmudev.com/docs/getting-started/getting-support/#conflict-test)
 * Check out this handy flowchart of the troubleshooting process detailed above.
   
   [https://wpmudev.com/wp-content/uploads/2015/09/Support-Process-Support-Process.gif](https://wpmudev.com/wp-content/uploads/2015/09/Support-Process-Support-Process.gif)
 * Please let us know the results.
 * Kind regards,
   Zafer
 *  Thread Starter [Tess](https://wordpress.org/support/users/hashtagtess/)
 * (@hashtagtess)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/embed_url-returning-wrong-url/#post-16908656)
 * Hi Zafer
 * Thank you for your reply!
 * I can confirm that my WordPress version, themes and plugins are all up to date.
   My forminator is indeed on v1.24.6
 * I disabled all plugins and tested (Forminator being the only plugin) – problem
   persists.
   I then used a different theme (2021) and tested it – the problem persists.
 * I must add that you have to start testing on a different page than the form is
   on, i.e. I was on the Home page, and then click the “contact” button on my menu
   bar which navigates me to the page with the form. From there, when I complete
   the form, the {embed_url} returns me the home page link, instead of the contact
   page link.
 * If I start the testing on the page I have the form on (i.e. enter the contact
   page URL in my browser instead of navigating to it from the same domain) then
   it does return the correct URL.
 * I’m not sure if I’m explaining it properly – I could record a video for you if
   you have a secure link for me to send it to?
 * I look forward to your reply.
 * Many thanks
   Tessa
 *  Plugin Support [Nithin – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport11/)
 * (@wpmudevsupport11)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/embed_url-returning-wrong-url/#post-16912334)
 * Hi [@hashtagtess](https://wordpress.org/support/users/hashtagtess/),
 * Thanks for providing more info, however, I’m afraid, I couldn’t replicate when
   I follow the exact steps.
 * Possible to share the form export, so that we could compare the settings and 
   see what’s being missed?
 * Please check the following doc on how to export a form:
   [https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export](https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export)
 * If you are concerned about any sensitive information in the form, then you can
   duplicate your form, remove any sensitive information, and then export it.
 * You can share the export file via Google Drive, Dropbox or any cloud services
   in the next reply.
 * Looking forward to your response.
 * Kind Regards,
 * Nithin
 *  Plugin Support [Nithin – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport11/)
 * (@wpmudevsupport11)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/embed_url-returning-wrong-url/#post-16940461)
 * Hi [@hashtagtess](https://wordpress.org/support/users/hashtagtess/),
 * Since we haven’t heard from you for a while. I’ll mark this thread as resolved
   for now. Please feel free to re-open the thread if you need further assistance.
 * Best Regards
   Nithin

Viewing 4 replies - 1 through 4 (of 4 total)

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 * 4 replies
 * 3 participants
 * Last reply from: [Nithin – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport11/)
 * Last activity: [2 years, 10 months ago](https://wordpress.org/support/topic/embed_url-returning-wrong-url/#post-16940461)
 * Status: resolved