Title: Embedded Checkout error
Last modified: May 8, 2020

---

# Embedded Checkout error

 *  Resolved [kabbo508](https://wordpress.org/support/users/kabbo508/)
 * (@kabbo508)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/embedded-checkout-error/)
 * After adding the product into the cart when I click proceed checkout it will 
   open checkout page, but when I enter the billing details and click next/payment/
   etc then its showing blank page, nothing comes up, and I found this in my console.:
 *     ```
       EMBEDDED_CHECKOUT_UNSUPPORTED_ERROR: "The following payment methods are not supported by Embedded Checkout: chasepay. Please contact us for assistance."
           t CustomError.ts:24
           t EmbeddedCheckoutUnsupportedError.ts:5
           isSupported EmbeddedCheckoutSupport.ts:22
           checkEmbeddedSupport Checkout.tsx:470
           componentDidUpdate Payment.tsx:117
           React 3
           unstable_runWithPriority scheduler.production.min.js:18
       ```
   
 * I don’t know whats happen, Need support on this.
 * Image link: [https://ibb.co/7S8myYz](https://ibb.co/7S8myYz)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fembedded-checkout-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 8 replies - 1 through 8 (of 8 total)

 *  [Topher](https://wordpress.org/support/users/topher1kenobe/)
 * (@topher1kenobe)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/embedded-checkout-error/#post-12803465)
 * Hey there, thanks for contacting us. There are some payment gateways which don’t
   work with Embedded Checkout because of how they operate. You can either switch
   payment gateways, or switch to a full page checkout. You can switch to full page
   checking by going in the WordPress admin to BigCommerce → Settings and click 
   the Cart and Checkout area. There’s a checkbox to turn off Embedded Checkout.
 * The full page checkout is a page in your store at BigCommerce and would be styled
   and designed there.
 *  Thread Starter [kabbo508](https://wordpress.org/support/users/kabbo508/)
 * (@kabbo508)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/embedded-checkout-error/#post-12803480)
 * Hi, Thank you for your replay.
    Already I check it, redirect checkout works fine,
   but embedded isn’t working. in my payment gateway, I am using 1: Authorize. Net
   2: PayPal 3: Cheasepay
 * But as I see all the embedded payment gateway from the bigcommerce, I think my
   payment gateway support embedded checkout, because I think I didn’t use any hosted
   payment gateway.
 *  [Topher](https://wordpress.org/support/users/topher1kenobe/)
 * (@topher1kenobe)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/embedded-checkout-error/#post-12803831)
 * Chasepay doesn’t work with embedded checkout at this time. If you need to have
   it then the redirect checkout is your option at this point.
 * Have you found any documentation that Chasepay SHOULD work, and that this is 
   a bug?
 *  Thread Starter [kabbo508](https://wordpress.org/support/users/kabbo508/)
 * (@kabbo508)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/embedded-checkout-error/#post-12803868)
 * Hi.
    please check this url and image: [https://ibb.co/MRKZfbp](https://ibb.co/MRKZfbp)
   url: [https://support.bigcommerce.com/s/article/BigCommerce-for-WordPress-Checkout](https://support.bigcommerce.com/s/article/BigCommerce-for-WordPress-Checkout)
 * I think chase pay support embedded gateway
 * Thanks.
 * Also i was updated plugin with your latest version of WP plugin
 *  [Topher](https://wordpress.org/support/users/topher1kenobe/)
 * (@topher1kenobe)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/embedded-checkout-error/#post-12803926)
 * That’s really useful data, I’ll investigate and let you know. Thanks for your
   patience.
 *  Thread Starter [kabbo508](https://wordpress.org/support/users/kabbo508/)
 * (@kabbo508)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/embedded-checkout-error/#post-12803930)
 * Thank you, I will wait for your reply, sir.
 *  [Topher](https://wordpress.org/support/users/topher1kenobe/)
 * (@topher1kenobe)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/embedded-checkout-error/#post-12814839)
 * I wanted to let you know that we’ve made a trouble ticket on our end, but it 
   might take some days for it to be examined. Please be reassured that we’re still
   working on it.
 *  Thread Starter [kabbo508](https://wordpress.org/support/users/kabbo508/)
 * (@kabbo508)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/embedded-checkout-error/#post-12814846)
 * Thank you so much for your support sir.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Embedded Checkout error’ is closed to new replies.

 * ![](https://ps.w.org/bigcommerce/assets/icon-256x256.png?rev=2860929)
 * [BigCommerce For WordPress](https://wordpress.org/plugins/bigcommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/bigcommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/bigcommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/bigcommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/bigcommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/bigcommerce/reviews/)

## Tags

 * [Checkout error](https://wordpress.org/support/topic-tag/checkout-error/)

 * 8 replies
 * 2 participants
 * Last reply from: [kabbo508](https://wordpress.org/support/users/kabbo508/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/embedded-checkout-error/#post-12814846)
 * Status: resolved