Title: Embedding API error – check embedding API key
Last modified: November 26, 2025

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# Embedding API error – check embedding API key

 *  Resolved [Kiu78](https://wordpress.org/support/users/kiu78/)
 * (@kiu78)
 * [6 months ago](https://wordpress.org/support/topic/embedding-api-error-check-embedding-api-key/)
 *     ```wp-block-code
       Hello,I purchased the Pro version of mxChat to integrate a chatbot into my online store.I am currently familiarizing myself with the basics and have read throughhttps://mxchat.ai/documentation/mxchat-openai-assistants-api-docs/and created an assistant in my OpenAI API account.After entering the credentials in my MxChat dashboard, I see “green check marks” there.However, when I ask a test question on “staging.my-lovesong.de,” I get this message:“Embedding API error - check embedding API key.: Project proj_sOKNQfYBJvoCjTzt4AtoJMfx does not have access to model text-embedding-ada-002”Unfortunately, I have no idea what I'm doing wrong. Can you please help?Thank you so much.Kiu
       ```
   
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fembedding-api-error-check-embedding-api-key%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [m4xw3ll](https://wordpress.org/support/users/m4xw3ll/)
 * (@m4xw3ll)
 * [6 months ago](https://wordpress.org/support/topic/embedding-api-error-check-embedding-api-key/#post-18733314)
 * Hi [@kiu78](https://wordpress.org/support/users/kiu78/),
 * I’m happy to help, but this is related to a premium add-on plugin. Per the WordPress
   directory guidelines I’m not allowed to provide assistance here for pro plugins
   here. Open this support ticket on [our forums page](https://mxchat.ai/forums/)
   and I’ll get you a response!
   Thanks,
 * Maxwell

Viewing 1 replies (of 1 total)

The topic ‘Embedding API error – check embedding API key’ is closed to new replies.

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 * [MxChat - AI Chatbot & Content Generation for WordPress](https://wordpress.org/plugins/mxchat-basic/)
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 * 1 reply
 * 2 participants
 * Last reply from: [m4xw3ll](https://wordpress.org/support/users/m4xw3ll/)
 * Last activity: [6 months ago](https://wordpress.org/support/topic/embedding-api-error-check-embedding-api-key/#post-18733314)
 * Status: resolved