Title: Empty Comment Notification emails
Last modified: August 12, 2020

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# Empty Comment Notification emails

 *  Resolved [jamesdev](https://wordpress.org/support/users/jamesdev/)
 * (@jamesdev)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/empty-comment-notification-emails/)
 * Hello,
 * One of our sites is receiving emails for comments that don’t appear in the comment
   section (not in spam either). The emails are empty and don’t contain a comment.
   Any idea what could be causing this?
 * To clarify, we do receive notifications that aren’t empty when the comment exists.
 * Thanks
    -  This topic was modified 5 years, 10 months ago by [jamesdev](https://wordpress.org/support/users/jamesdev/).

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * (@voltronik)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/empty-comment-notification-emails/#post-13248068)
 * Hi [@jamesdev](https://wordpress.org/support/users/jamesdev/),
    Thanks for your
   message.
 * It sounds like something is saving a comment somewhere, most likely another plugin.
 * Do you have any plugins that do anything with comments on your site?
    Does it
   happen seemingly randomly or does it coincide with something else happening, 
   like when a post is published?
 *  Thread Starter [jamesdev](https://wordpress.org/support/users/jamesdev/)
 * (@jamesdev)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/empty-comment-notification-emails/#post-13250240)
 * It seems to be random. We do have Anti Spam installed
 *  Plugin Author [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * (@voltronik)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/empty-comment-notification-emails/#post-13250462)
 * Hi [@jamesdev](https://wordpress.org/support/users/jamesdev/),
    Ok. I’d suggest
   making your way through [this document](https://betternotificationsforwp.com/how-can-i-receive-the-best-support/)
   to start with. Can you let me know how you get on?
 *  Plugin Author [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * (@voltronik)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/empty-comment-notification-emails/#post-13370698)
 * Closing due to inactivity. If you need further help with this, please feel free
   to re-open this thread.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Empty Comment Notification emails’ is closed to new replies.

 * ![](https://ps.w.org/bnfw/assets/icon.svg?rev=2531573)
 * [Customize WordPress Emails and Alerts - Better Notifications for WP](https://wordpress.org/plugins/bnfw/)
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 * 4 replies
 * 2 participants
 * Last reply from: [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/empty-comment-notification-emails/#post-13370698)
 * Status: resolved