Title: Empty CSV export
Last modified: June 22, 2022

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# Empty CSV export

 *  Resolved [Maraleen](https://wordpress.org/support/users/maraleen/)
 * (@maraleen)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/empty-csv-export-2/)
 * Hi
 * I’m experiencing the ‘Forminator blank csv export’ problem on a new website where
   export is critically important. It works fine on other sites of ours at the same
   host. When exporting to csv the file is 3 bytes big and completely empty – exactly
   as mentioned by others in this post: [https://wordpress.org/support/topic/empty-csv-export/](https://wordpress.org/support/topic/empty-csv-export/)
 * In addition when I try to set up a scheduled export, I get an error message ‘
   Invalid form type’, which is also strange. Not sure it this is related, or gives
   you any clues.
 * Kind Regards
    Maraleen

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [Laura – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support8/)
 * (@wpmudev-support8)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/empty-csv-export-2/#post-15761081)
 * Hi [@maraleen](https://wordpress.org/support/users/maraleen/)
 * I hope you’re well today and thank you for opening separate ticket.
 * Three seems to be an issue somehow related to plugin that our Forminator Team
   is already investigating though we are having hard times replicating it consistently.
   But one of the things we’ve already identified (this is happening only on certain
   setups/envirnoments) is related to form selection.
 * If you go to “Forminator -> Submissions” page and try to export the form you 
   must see the “Export” button there but if you take a look at the left, there 
   are two drop-down select there – first one to select whether it should be form,
   quiz or poll and the second one to select specific form/quiz/poll. So when you’re
   trying to export/set scheduled export – is the form selected there or is it showing
   as “empty” selection?
 * Even if it’s showing correct form selected – what happens if you select different
   form, click on “show submissions”, then select correct form again and click on“
   Show submissions” and then try to export/set scheduled?
 * Is it still giving the same error (broken export file/invalid form type) or does
   it start to work?
 * Also – where are you hosting your site? Is it AWS (or in other way AWS/S3 based
   host) or somewhere else? If somewhere else – what host and plan?
 * Best regards,
    Adam
 *  [cyberhawk](https://wordpress.org/support/users/cyberhawk/)
 * (@cyberhawk)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/empty-csv-export-2/#post-15762505)
 * I’m having the same issue with exporting into csv.
 *  Thread Starter [Maraleen](https://wordpress.org/support/users/maraleen/)
 * (@maraleen)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/empty-csv-export-2/#post-15763965)
 * Hi Adam
 * Following your instructions, my ‘form type’ selector was indeed empty.
    The second
   dropdown, with my form name, was selected correctly. The moment I select ‘form’
   from the first dropdown, the export works correctly.
 * This website is hosted with Afrihost in South Africa. However, we have other 
   clients at the same host, also using Forminator, who do not have this problem.
   Different servers though, so perhaps setup on the box?
 * Thank you for your help.
 * Kind Regards
    Maraleen
 *  Plugin Support [Patrick – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport12/)
 * (@wpmudevsupport12)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/empty-csv-export-2/#post-15765454)
 * Hi [@cyberhawk](https://wordpress.org/support/users/cyberhawk/)
 * Sorry to hear you are having this issue, can you try the same steps?
 * In case the problem persists, kindly create a new ticket and we can take a closer
   look.
 * [@maraleen](https://wordpress.org/support/users/maraleen/) The developers are
   still investigating it, but I believe it is caused by some issues o the update
   which lost the pre-selected Form option, it is random, so not all websites getting
   the same situation.
 * I hope we can improve it soon
    Best Regards Patrick Freitas

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Empty CSV export’ is closed to new replies.

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 * 4 replies
 * 3 participants
 * Last reply from: [Patrick – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport12/)
 * Last activity: [3 years, 11 months ago](https://wordpress.org/support/topic/empty-csv-export-2/#post-15765454)
 * Status: resolved