Title: Empty CSV Files?
Last modified: August 20, 2016

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# Empty CSV Files?

 *  [squidz](https://wordpress.org/support/users/squidz/)
 * (@squidz)
 * [14 years, 10 months ago](https://wordpress.org/support/topic/empty-csv-files/)
 * DCoda –
 * I’ve set up the surveys I’ve been testing an have made some test submissions 
   to each survey. But, when I DL the CSV files and import of open them in Excel
   they are empty.
 * I spit one out via PHPMyAdmin and got a reasonable file. But that won’t be a 
   safe method for my client.
 * Any reason the DL versions would not have data?

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [DCoda](https://wordpress.org/support/users/dcoda/)
 * (@dcoda)
 * [14 years, 10 months ago](https://wordpress.org/support/topic/empty-csv-files/#post-2214131)
 * The most likely reason would be special characters in the data or questions, 
   especially something like “. The export routine is not as complicated as the 
   export for phpmyadmin. This will be looked into for the next release.
 *  Thread Starter [squidz](https://wordpress.org/support/users/squidz/)
 * (@squidz)
 * [14 years, 10 months ago](https://wordpress.org/support/topic/empty-csv-files/#post-2214165)
 * Hmm…
 * One survey includes:
 * Name
    Email Company What’s your biggest hurdle as a CFO/controller? [radio] Cash
   flow management [radio] Accounts receivable [radio] Inventory issues [radio] 
   Month-end close Other? (please specify):
 * So, we have a forward slash, question mark, hyphen, parenthesis, colon. This 
   kind of regular punctuation is not allowed in a question?
 *  Thread Starter [squidz](https://wordpress.org/support/users/squidz/)
 * (@squidz)
 * [14 years, 10 months ago](https://wordpress.org/support/topic/empty-csv-files/#post-2214166)
 * DCoda – I reset the survey Names so that they did not have spaces in them. I 
   noticed the admin was creating new Forms with %20 filling the gap. Once I reset,
   the CSV is storing data in the downloaded version.
 *  Plugin Author [DCoda](https://wordpress.org/support/users/dcoda/)
 * (@dcoda)
 * [14 years, 10 months ago](https://wordpress.org/support/topic/empty-csv-files/#post-2214169)
 * It would seem to be a case that the url encoding of the url is causing a problem
   with recognising the correct table.
    Thanks for the input. This will be looked
   into for the next release.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Empty CSV Files?’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [DCoda](https://wordpress.org/support/users/dcoda/)
 * Last activity: [14 years, 10 months ago](https://wordpress.org/support/topic/empty-csv-files/#post-2214169)
 * Status: not resolved