Title: Empty customizer outputs, wrong controls interface
Last modified: January 2, 2022

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# Empty customizer outputs, wrong controls interface

 *  [QantumThemes](https://wordpress.org/support/users/qantumthemes/)
 * (@qantumthemes)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/empty-customizer-outputs-wrong-controls-interface/)
 * Guys we offer your plugin on many themes and the latest udpate broke lots of 
   stuff.
    We are rolling back one by one the websites of angry customers to 3.1.9
 * Please, PLEASE, go back and roll back the public version.
    Version 4 is SUPER
   buggy and corrupts the output of saved configurations, producing empty options
   values, and changing the backend controls without any sense to different controls.
 * This release is a total disaster.
 * This plugin was excellent, please guys simply unpublish version 4 from WordPress
   will it is tested.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [wwwnews](https://wordpress.org/support/users/wwwnews/)
 * (@wwwnews)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/empty-customizer-outputs-wrong-controls-interface/#post-15211931)
 * It looks like they already unpublished Version 4 update.
 *  [David Vongries](https://wordpress.org/support/users/davidvongries/)
 * (@davidvongries)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/empty-customizer-outputs-wrong-controls-interface/#post-15214051)
 * Hi [@qantumthemes](https://wordpress.org/support/users/qantumthemes/),
 * we have paused the 4.0 release and reverted back to 3.1.9 in the WordPress repository.
 * There were around 100.000 downloads the first 48 hours of the release and while
   things went smoothly for most, there were some issues we have now identified 
   that couldn’t be patched in a timely manner.
 * We’re now looking into these issues and continue to roll out 4.0 once everything
   is sorted out.
 * Thank you for your understanding.
 *  [David Vongries](https://wordpress.org/support/users/davidvongries/)
 * (@davidvongries)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/empty-customizer-outputs-wrong-controls-interface/#post-15215610)
 * [@qantumthemes](https://wordpress.org/support/users/qantumthemes/),
 * We would love to help to figure out what the issues are. Can you provide us with
   one of your themes in question? A direct download link (Google Drive, Dropbox,
   etc.) would be awesome so we can dig into this. You can send it over through 
   my personal contact form – [https://davidvongries.com/contact/](https://davidvongries.com/contact/)
 * Thank you!
 *  [David Vongries](https://wordpress.org/support/users/davidvongries/)
 * (@davidvongries)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/empty-customizer-outputs-wrong-controls-interface/#post-15221271)
 * [@qantumthemes](https://wordpress.org/support/users/qantumthemes/), can you please
   test the current dev-build to see if it makes any difference? [https://github.com/kirki-framework/kirki/files/7814902/kirki.zip](https://github.com/kirki-framework/kirki/files/7814902/kirki.zip)
 * Please let us know if that version works for you and if not, what issues you’re
   experiencing.
 * Thank you.
 *  [David Vongries](https://wordpress.org/support/users/davidvongries/)
 * (@davidvongries)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/empty-customizer-outputs-wrong-controls-interface/#post-15226533)
 * [@qantumthemes](https://wordpress.org/support/users/qantumthemes/),
 * here’s the link to the latest dev-build. Can you please test if this works for
   you? We’re going to roll out the update shortly.
 * Thanks for testing!
 * [https://github.com/kirki-framework/kirki/files/7825268/kirki-4-0-9.zip](https://github.com/kirki-framework/kirki/files/7825268/kirki-4-0-9.zip)

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Empty customizer outputs, wrong controls interface’ is closed to new 
replies.

 * ![](https://ps.w.org/kirki/assets/icon-256x256.jpg?rev=3518366)
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 * 5 replies
 * 3 participants
 * Last reply from: [David Vongries](https://wordpress.org/support/users/davidvongries/)
 * Last activity: [4 years, 5 months ago](https://wordpress.org/support/topic/empty-customizer-outputs-wrong-controls-interface/#post-15226533)
 * Status: not resolved