Title: Empty Database File
Last modified: January 5, 2022

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# Empty Database File

 *  Resolved [JenWebDev](https://wordpress.org/support/users/jenwebdev/)
 * (@jenwebdev)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/empty-database-file/)
 * Hello, I created backups with Free Updraft Plus due to issues a client was having
   with GoDaddy. We needed to restore data that was lost when our installation was
   reverted.
 * However, when I went to restore the backups, I discovered the database files 
   have no tables in them at all. The data is not there. This is a big problem, 
   as I was trusting this plugin…. There were no error messages pertaining to the
   backup process – it showed everything as successful.
    -  This topic was modified 4 years, 4 months ago by [JenWebDev](https://wordpress.org/support/users/jenwebdev/).

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/empty-database-file/#post-15224485)
 * Hi,
 * To help us work out the cause of your problem, can you please send us a copy 
   of the restoration log?
    You can find this log in the ‘wp-content/updraft’ directory
   of your site via FTP. You can send the log file and copy the contents into an
   online tool (such as [http://pastebin.com/](http://pastebin.com/) )
 * Regards,
    Bryle
 *  Thread Starter [JenWebDev](https://wordpress.org/support/users/jenwebdev/)
 * (@jenwebdev)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/empty-database-file/#post-15246243)
 * I didn’t actually restore it because the file didn’t have any data to restore.
   I’ve copied the file contents to pastebin here [https://pastebin.com/ReMuQTWd](https://pastebin.com/ReMuQTWd)
 *  Thread Starter [JenWebDev](https://wordpress.org/support/users/jenwebdev/)
 * (@jenwebdev)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/empty-database-file/#post-15246264)
 * I just did a fresh install on a development site, did a database backup and the
   file also has no content in it. Just the same data as above. How can this plugin
   be usable when it doesn’t actually back up the database?
 *  Plugin Contributor [bcrodua](https://wordpress.org/support/users/bcrodua/)
 * (@bcrodua)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/empty-database-file/#post-15317900)
 * Hi,
 * Apologies for the delay.
 * Can you please provide us again the log?
 * Thanks,
    Bryle
 *  Thread Starter [JenWebDev](https://wordpress.org/support/users/jenwebdev/)
 * (@jenwebdev)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/empty-database-file/#post-15377033)
 * [deleted]
    -  This reply was modified 4 years, 3 months ago by [JenWebDev](https://wordpress.org/support/users/jenwebdev/).
 *  Thread Starter [JenWebDev](https://wordpress.org/support/users/jenwebdev/)
 * (@jenwebdev)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/empty-database-file/#post-15377070)
 * OK, I found the answer here: [https://wordpress.org/support/topic/backup-of-the-database-fails/](https://wordpress.org/support/topic/backup-of-the-database-fails/)
 * The issue was Safari’s open safe files on download setting.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Empty Database File’ is closed to new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
 * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/)
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 * 6 replies
 * 2 participants
 * Last reply from: [JenWebDev](https://wordpress.org/support/users/jenwebdev/)
 * Last activity: [4 years, 3 months ago](https://wordpress.org/support/topic/empty-database-file/#post-15377070)
 * Status: resolved