Title: Empty dataLayer data Last modified: April 17, 2020 --- # Empty dataLayer data * [78mails](https://wordpress.org/support/users/78mails/) * (@78mails) * [6 years, 1 month ago](https://wordpress.org/support/topic/empty-datalayer-data/) * Hi, Thomas! Can you, please, help me with my project. I add GTM code to header. php and install your plugin, but after purchase that is no data in dataLayer. I have such code: Оформлення замовлення * * Please help! Thank you! * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fempty-datalayer-data%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 9 replies - 1 through 9 (of 9 total) * Plugin Author [Thomas Geiger](https://wordpress.org/support/users/duracelltomi/) * (@duracelltomi) * [6 years, 1 month ago](https://wordpress.org/support/topic/empty-datalayer-data/#post-12696153) * Hi, * Your order received page will not include the purchase data after it has been loaded once with a specific order ID. Any subsequent page loads for the same order ID will omit the transaction data to make sure it is not getting tracked twice or more times. * If the first page load still does not include the proper data, that could be because of several reasons: – using any 3rd party plugin to alter the default layout and flow of the WooCommerce checkout page – using any 3rd party plugin to create a customized order received page – trying to combine the cart and the checkout page into one page – having a 3rd party payment gateway altering the default WooCommerce checkout flow * Thread Starter [78mails](https://wordpress.org/support/users/78mails/) * (@78mails) * [6 years, 1 month ago](https://wordpress.org/support/topic/empty-datalayer-data/#post-12709929) * Hi, Thomas! Can you please check out my website. I’m disable all plugins except woocommerce & your plugin. Also I install clean theme Storefronte. But I still does not see the proper data in dataLayer. * Thank you! * Thread Starter [78mails](https://wordpress.org/support/users/78mails/) * (@78mails) * [6 years, 1 month ago](https://wordpress.org/support/topic/empty-datalayer-data/#post-12711342) * Hi! * I set up only free shipping and payment after receiving the goods. This is screenshots of my set ups: [https://agromint.com.ua/wp-content/uploads/2020/04/21312.png](https://agromint.com.ua/wp-content/uploads/2020/04/21312.png) [https://agromint.com.ua/wp-content/uploads/2020/04/5656.png](https://agromint.com.ua/wp-content/uploads/2020/04/5656.png) [https://agromint.com.ua/wp-content/uploads/2020/04/78765.png](https://agromint.com.ua/wp-content/uploads/2020/04/78765.png) * This is the code I add to header.php: section and everything up till
** [@package](https://wordpress.org/support/users/package/) storefront */ * ?> > ”> ”> * * * > * * * *
* Please help! Thank you! * Plugin Author [Thomas Geiger](https://wordpress.org/support/users/duracelltomi/) * (@duracelltomi) * [6 years, 1 month ago](https://wordpress.org/support/topic/empty-datalayer-data/#post-12711360) * Currently, you have added the GTM container code fully manually into your theme, _before_ GTM4WP will add the necessary data layer data into your site. * I placed a test order and on the order received page, I can see this * #1 your GTM container code is loading first #2 GTM4WP pushes classic/standard( not enhanced!) ecommerce data into the data layer #3 GA pageview is tracked # 4 GA classic/standard transaction is tracked (!) * Order #1827 has been transmitted to GA after placing my test order * May I ask you why you have added the GTM container code manually into your theme? * Thread Starter [78mails](https://wordpress.org/support/users/78mails/) * (@78mails) * [6 years, 1 month ago](https://wordpress.org/support/topic/empty-datalayer-data/#post-12711862) * I used the instructions from the Internet, but the truth was there were settings for enhanced ecommerce. But our the analyst claims that he needs the classic version for analysis. * Please poke my nose on how to properly configure your plugin to receive order data. I’m already completely confused. I apologize ( * Thread Starter [78mails](https://wordpress.org/support/users/78mails/) * (@78mails) * [6 years, 1 month ago](https://wordpress.org/support/topic/empty-datalayer-data/#post-12721223) * Hi, Thomas! Can you, please, help me? * Plugin Author [Thomas Geiger](https://wordpress.org/support/users/duracelltomi/) * (@duracelltomi) * [6 years, 1 month ago](https://wordpress.org/support/topic/empty-datalayer-data/#post-12728854) * Hi, * We need to clean this step by step. * First: you should remove the hard coded GTM container code from your site and allow GTM4WP to properly add the container code. You can safely use the codeless placement option as this should work with your theme. * Then, you will need to enable enhanced ecommerce tracking to have a more granular data about ecommerce actions in GA. * Please review this setup article and setup your tracking according to the steps: [https://gtm4wp.com/how-to-articles/how-to-setup-enhanced-ecommerce-tracking](https://gtm4wp.com/how-to-articles/how-to-setup-enhanced-ecommerce-tracking) * Thread Starter [78mails](https://wordpress.org/support/users/78mails/) * (@78mails) * [6 years ago](https://wordpress.org/support/topic/empty-datalayer-data/#post-12777236) * Hi, Thomas! Thank you so much! It works! I’m happy))) * Can you, please, give me advice on how to display order data on the custom thank you page? * Plugin Author [Thomas Geiger](https://wordpress.org/support/users/duracelltomi/) * (@duracelltomi) * [6 years ago](https://wordpress.org/support/topic/empty-datalayer-data/#post-12778713) * The key with custom thankyou pages is that you need to mimic all the behavior of the standard thank you page: * – use a WP hook to tell plugins that “this” page is the order received page: [https://github.com/woocommerce/woocommerce/blob/dd49f89e77acaaa097251fe0a5dd69320ded48c6/includes/wc-conditional-functions.php#L223](https://github.com/woocommerce/woocommerce/blob/dd49f89e77acaaa097251fe0a5dd69320ded48c6/includes/wc-conditional-functions.php#L223) * – include the same order ID and key data in the URL as the default order received page * This should make GTM4WP able to show the order data Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Empty dataLayer data’ is closed to new replies. * ![](https://ps.w.org/duracelltomi-google-tag-manager/assets/icon-256x256.png? rev=1708451) * [GTM4WP - A Google Tag Manager (GTM) plugin for WordPress](https://wordpress.org/plugins/duracelltomi-google-tag-manager/) * [Frequently Asked Questions](https://wordpress.org/plugins/duracelltomi-google-tag-manager/#faq) * [Support Threads](https://wordpress.org/support/plugin/duracelltomi-google-tag-manager/) * [Active Topics](https://wordpress.org/support/plugin/duracelltomi-google-tag-manager/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/duracelltomi-google-tag-manager/unresolved/) * [Reviews](https://wordpress.org/support/plugin/duracelltomi-google-tag-manager/reviews/) * 9 replies * 2 participants * Last reply from: [Thomas Geiger](https://wordpress.org/support/users/duracelltomi/) * Last activity: [6 years ago](https://wordpress.org/support/topic/empty-datalayer-data/#post-12778713) * Status: not resolved