Title: Empty Description
Last modified: December 27, 2022

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# Empty Description

 *  Resolved [spappos98](https://wordpress.org/support/users/spappos98/)
 * (@spappos98)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/empty-description-2/)
 * Dear support,
 * I cannot make the <g:description/> show up on certain products.
 * XML FEED:
 * **[https://drscrub.gr/wp-content/uploads/woo-feed/facebook/xml/general-catalog.xml](https://drscrub.gr/wp-content/uploads/woo-feed/facebook/xml/general-catalog.xml)**
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fempty-description-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [ansarybadal](https://wordpress.org/support/users/ansarybadal/)
 * (@ansarybadal)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/empty-description-2/#post-16324459)
 * Hello [@spappos98](https://wordpress.org/support/users/spappos98/)
 * Currently, you have 26 items in the feed and, 10 items contain a description 
   and 16 of them don’t have any description, which means the feed is configured
   correctly and our plugin is pulling the description from WooCommerece. So the
   possible reason is those 16 items don’t contain any description. For example,
   item 7388 doesn’t contain a description on both [the feed](https://www.dropbox.com/s/um2w03y9v31oljd/2022-12-28_10-28-53.png?dl=0)
   and the[ product page](https://www.dropbox.com/s/wtz4og0jo332c1h/2022-12-28_10-30-52.png?dl=0),
   while item 7075 has a description on both [the feed](https://www.dropbox.com/s/t2vqg9ru4val4ps/2022-12-28_10-32-09.png?dl=0)
   and the product page.
 * So, the possible issue is, you may haven’t added description to those items or
   may have added the description on the short description field while you have 
   mapped the main description with the description attribute field on the feed.
 * Please, open the item with id 7388 on your backend and check if you have added
   the description on the long description field.
 * Thank you,
 *  Thread Starter [spappos98](https://wordpress.org/support/users/spappos98/)
 * (@spappos98)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/empty-description-2/#post-16324797)
 * Thank you for your quick reply!
 * what about this product, why it’s not included? [https://drscrub.gr/product/mens-mpornto-scrub-top/](https://drscrub.gr/product/mens-mpornto-scrub-top/)
 * All the PRS products are not included ([https://drscrub.gr/?s=prs&post_type=product](https://drscrub.gr/?s=prs&post_type=product))
    -  This reply was modified 3 years, 5 months ago by [spappos98](https://wordpress.org/support/users/spappos98/).
 *  Plugin Support [ansarybadal](https://wordpress.org/support/users/ansarybadal/)
 * (@ansarybadal)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/empty-description-2/#post-16325048)
 * Hi [@spappos98](https://wordpress.org/support/users/spappos98/)
 * There could be a few reasons for not including the products in the feed, like
   out of stock, product type, and a few more. To find it out, we need to inspect
   the items from the backend or take one item as a reference, open it in the backend,
   and check if that item is in stock or has a different product type.
 * If you want us to help you find the reason, please, contact us from [here](http://webappick.com/contact),
   as sharing sensitive data is not allowed on this forum.
 * Thank you,
    -  This reply was modified 3 years, 5 months ago by [ansarybadal](https://wordpress.org/support/users/ansarybadal/).
    -  This reply was modified 3 years, 5 months ago by [ansarybadal](https://wordpress.org/support/users/ansarybadal/).

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Empty Description’ is closed to new replies.

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   gif?rev=3346213)
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 * 3 replies
 * 2 participants
 * Last reply from: [ansarybadal](https://wordpress.org/support/users/ansarybadal/)
 * Last activity: [3 years, 5 months ago](https://wordpress.org/support/topic/empty-description-2/#post-16325048)
 * Status: resolved