Title: Empty dropdowns during clone/restore
Last modified: March 8, 2024

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# Empty dropdowns during clone/restore

 *  Resolved [myblogisgreat](https://wordpress.org/support/users/myblogisgreat/)
 * (@myblogisgreat)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/empty-dropdowns-during-clone-restore/)
 * Hello,
   When I try to clone a website, I have problems where the backup and mysql
   backup do not appear in the dropdown menu.Often the backup becomes so large that
   my webhost cannot use xcloner to upload the file, so I have to upload it manually.
   That’s when the dropdown menus are empty.(I have tried unpacking the tar file
   so that all files are in the same directory as the restore script)Link to screenshot:
   [https://prnt.sc/RxCn6Pr8-aTN](https://prnt.sc/RxCn6Pr8-aTN)
 * Is it a browser issue (Chrome) or have I missed something?
   Thank you in advance.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [jimiero](https://wordpress.org/support/users/jimiero/)
 * (@jimiero)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/empty-dropdowns-during-clone-restore/#post-17489450)
 * Hello,
 * If your hosting has limitations afraid there’s may be the cause of your issue.
 * Have you tried to play with backup compression level in your XCloner settings?
 * How large exactly your backup file is?
 * Regards
 *  Thread Starter [myblogisgreat](https://wordpress.org/support/users/myblogisgreat/)
 * (@myblogisgreat)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/empty-dropdowns-during-clone-restore/#post-17504946)
 * Hi, 
   Sorry for the late reply. I had to try with some other hosts first.
 *  The first one had the same issue.
   The second host – no problems more than failed
   to update the wpconfig file. 🙂
 * So you are right, a host issue!
    -  This reply was modified 2 years, 2 months ago by [myblogisgreat](https://wordpress.org/support/users/myblogisgreat/).
      Reason: spelling
 *  Thread Starter [myblogisgreat](https://wordpress.org/support/users/myblogisgreat/)
 * (@myblogisgreat)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/empty-dropdowns-during-clone-restore/#post-17504947)
 * (closing this thread)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Empty dropdowns during clone/restore’ is closed to new replies.

 * ![](https://ps.w.org/xcloner-backup-and-restore/assets/icon-256x256.png?rev=2766426)
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 * 3 replies
 * 2 participants
 * Last reply from: [myblogisgreat](https://wordpress.org/support/users/myblogisgreat/)
 * Last activity: [2 years, 2 months ago](https://wordpress.org/support/topic/empty-dropdowns-during-clone-restore/#post-17504947)
 * Status: resolved