Title: Empty e-mail
Last modified: March 10, 2022

---

# Empty e-mail

 *  Resolved [codesnipper](https://wordpress.org/support/users/codesnipper/)
 * (@codesnipper)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/empty-e-mail/)
 * After setting order status to newly created email that comes to client mailbox
   is empty. All email settings ar set up in WC emails editor.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Nuggethon](https://wordpress.org/support/users/nuggethon/)
 * (@nuggethon)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/empty-e-mail/#post-15445872)
 * Hi codesnipper,
 * Could you please send the screenshots of the WC emails editor page (of the created
   ordered status) and the email itself (how it looks in the inbox) and also please
   list the plugins (if you are using any) that are related to WooCommerce.
 * You can send the screenshots to [nuggethonworks@gmail.com](https://wordpress.org/support/topic/empty-e-mail/nuggethonworks@gmail.com?output_format=md).
 *  Thread Starter [codesnipper](https://wordpress.org/support/users/codesnipper/)
 * (@codesnipper)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/empty-e-mail/#post-15447211)
 * In
 * public function sanitize_email_template
 * I changed
 * remove_action(‘woocommerce_email_header’, array($class, ’email_header’));
 * to this
 * remove_action(‘woocommerce_email_header’, array($class, ‘woocommerce_email_header’));
 * And now it works – but:
 * My theme uses plugin “WooCommerce Email Template Customizer” – and I have option
   to customize this email with plugin, but this customized email is not sended –
   only default woocommerce email.
 * But it’s on theme creator side, so, I will write to him.
 *  Plugin Author [Nuggethon](https://wordpress.org/support/users/nuggethon/)
 * (@nuggethon)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/empty-e-mail/#post-15456518)
 * Hi,
 * so if it’s on the theme creator side, we will mark this issue as resolved. Let
   us know if any other problems occur.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Empty e-mail’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/custom-order-statuses-for-woocommerce.
   svg)
 * [Custom Order Statuses for WooCommerce](https://wordpress.org/plugins/custom-order-statuses-for-woocommerce/)
 * [Support Threads](https://wordpress.org/support/plugin/custom-order-statuses-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/custom-order-statuses-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/custom-order-statuses-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/custom-order-statuses-for-woocommerce/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Nuggethon](https://wordpress.org/support/users/nuggethon/)
 * Last activity: [4 years, 3 months ago](https://wordpress.org/support/topic/empty-e-mail/#post-15456518)
 * Status: resolved