Title: Empty Email Fields
Last modified: August 1, 2022

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# Empty Email Fields

 *  Resolved [ipur2020](https://wordpress.org/support/users/ipur2020/)
 * (@ipur2020)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/empty-email-fields/)
 * Hello
    I am using Stageshow 9.7, php version 7.4. Creating seating plans, forms
   etc. works fine. When completing a reservation, all fields, seats etc. can be
   filled in correctly. But when sending the tickets to the email address indicated
   in the reservation field, the tickets are not emailed. The following message 
   appears: «Tickets reserved – email confirmation sent to …..» and no email address
   is indicated. I.e., the reservation was not sent to the indicated email address
   in the reservation form. The administrator does not receive a confirmation. In
   the backend, under sales, the name fields are empty. Transaction date, status,
   prices, seats are ok. Any help is appreciated. Thank you.

Viewing 1 replies (of 1 total)

 *  [Graham Mandeno](https://wordpress.org/support/users/grahammandeno/)
 * (@grahammandeno)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/empty-email-fields/#post-16169031)
 * Hi [@ipur2020](https://wordpress.org/support/users/ipur2020/)
 * I believe Malcolm has fixed this in the last 24 hours with a new release, version
   9.7.1.
 * Please update to this latest version and try again.
 * Best regards,
    Graham

Viewing 1 replies (of 1 total)

The topic ‘Empty Email Fields’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Graham Mandeno](https://wordpress.org/support/users/grahammandeno/)
 * Last activity: [3 years, 6 months ago](https://wordpress.org/support/topic/empty-email-fields/#post-16169031)
 * Status: resolved