Title: Empty emails
Last modified: July 26, 2021

---

# Empty emails

 *  Resolved [marckolo](https://wordpress.org/support/users/marckolo/)
 * (@marckolo)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/empty-emails-4/)
 * Hello,
    I keep getting blank emails from my site, why? thanks
 * [esempio](https://www.dropbox.com/s/pwrgbg80imzyaqq/mail.jpg?dl=0)

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Support [Darshana](https://wordpress.org/support/users/darshanaw/)
 * (@darshanaw)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/empty-emails-4/#post-14714031)
 * Hi [@marckolo](https://wordpress.org/support/users/marckolo/),
 * Thanks for reaching out! Could you please check your email headers to find out
   from where those emails have been generated? You should be able to identify more
   information such as the form name, email subjects etc so that you should be able
   to identify the issue. Here’s a [screenshot](https://a.supportally.com/BsVnw8)
   of an example header.
 * In case it helps, [here’s](https://www.purpledogdesign.com/clients/knowledgebase/117/How-to-Copy-Email-Headers-for-troubleshooting.html)
   how you can inspect your headers.
 * In most cases, if you don’t validate your form fields, the users should be able
   to submit your forms without content.
 * I hope this helps. Thanks!
 *  Thread Starter [marckolo](https://wordpress.org/support/users/marckolo/)
 * (@marckolo)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/empty-emails-4/#post-14714124)
 * Hi,
    here are the requested data, what can be the problem? Thanks for your help
 * [intestazione email](https://www.dropbox.com/s/7dh2i5ord24iotk/intestazione%20email.jpg?dl=0)
 *  Thread Starter [marckolo](https://wordpress.org/support/users/marckolo/)
 * (@marckolo)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/empty-emails-4/#post-14730132)
 * Hi,
    I keep getting blank emails
 * Thanks
 *  Plugin Support [Darshana](https://wordpress.org/support/users/darshanaw/)
 * (@darshanaw)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/empty-emails-4/#post-14733286)
 * Hi [@marckolo](https://wordpress.org/support/users/marckolo/),
 * Thanks for getting in touch & I apologize for any delay.
 * Did you check your form validations? Either your form notifications are not set
   up correctly or validation rules are not set for your form fields.
 * Could you please give it a try and let us know how it goes.
 * Thanks!
 *  Thread Starter [marckolo](https://wordpress.org/support/users/marckolo/)
 * (@marckolo)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/empty-emails-4/#post-14733427)
 * Hi,
    what do you mean by form validations? how can i check them? Thank you
 *  Plugin Support [Darshana](https://wordpress.org/support/users/darshanaw/)
 * (@darshanaw)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/empty-emails-4/#post-14744445)
 * Hi [@marckolo](https://wordpress.org/support/users/marckolo/),
 * Thanks for getting in touch. For example, if you’re using any contact forms (
   or any other forms) on your site, you need to test them and see whether you can
   submit them without filling the form.
 * Also check the form notification settings and see whether you have mapped form
   data correctly, and then only you will receive the data when someone submits 
   your form.
 * For example, if you’re using a plugin like [WPForms Lite](https://wordpress.org/plugins/wpforms-lite/)
   on your site, you can refer to the following guide on how to set up [form notifications](https://wpforms.com/docs/setup-form-notification-wpforms/).
 * I hope this helps. Thanks!
 *  Thread Starter [marckolo](https://wordpress.org/support/users/marckolo/)
 * (@marckolo)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/empty-emails-4/#post-14747503)
 * Hi,
    I created the form with DIVI and everything is set up correctly, I don’t
   understand the problem ..
 * Thanks
 *  Plugin Support [Darshana](https://wordpress.org/support/users/darshanaw/)
 * (@darshanaw)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/empty-emails-4/#post-14755155)
 * Hi [@marckolo](https://wordpress.org/support/users/marckolo/),
 * Thanks for getting in touch! Could you please get in touch with the Divi support
   and they should be able to look into your issue.
 * I hope this helps. Thanks!

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Empty emails’ is closed to new replies.

 * ![](https://ps.w.org/wp-mail-smtp/assets/icon-256x256.png?rev=1755440)
 * [WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin](https://wordpress.org/plugins/wp-mail-smtp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-mail-smtp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-mail-smtp/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-mail-smtp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-mail-smtp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-mail-smtp/reviews/)

## Tags

 * [blank emails](https://wordpress.org/support/topic-tag/blank-emails/)

 * 8 replies
 * 2 participants
 * Last reply from: [Darshana](https://wordpress.org/support/users/darshanaw/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/empty-emails-4/#post-14755155)
 * Status: resolved