Title: Empty red message box under submit button Last modified: July 5, 2020 --- # Empty red message box under submit button * Resolved [MikeAlan](https://wordpress.org/support/users/mikealan/) * (@mikealan) * [5 years, 11 months ago](https://wordpress.org/support/topic/empty-red-message-box-under-submit-button/) * A red box has recently appeared under the submit button on all 3 contact forms on my new website, which is in the process of being built. I’m presuming that it’s an update message box that should be disabled when it’s not required? I have tried applying a fresh form and its still there. I’ve tried disabling all plugins, but to no avail. There’s no extraordinary styles applied. I’m running the latest WordPress Contact Form 7 version 5.2 Theme: Theme4Press Evolve Plus Any help in rectifying this would be appreciated. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fempty-red-message-box-under-submit-button%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 14 replies - 1 through 14 (of 14 total) * [mdotk](https://wordpress.org/support/users/mdotk/) * (@mdotk) * [5 years, 11 months ago](https://wordpress.org/support/topic/empty-red-message-box-under-submit-button/#post-13075317) * Same here * [slegrand18](https://wordpress.org/support/users/slegrand18/) * (@slegrand18) * [5 years, 11 months ago](https://wordpress.org/support/topic/empty-red-message-box-under-submit-button/#post-13075330) * Same with me. Ever since the latest update to version 5.2, a blank, red border appears underneath the submit box. On multiple websites. * [docweb](https://wordpress.org/support/users/docweb/) * (@docweb) * [5 years, 11 months ago](https://wordpress.org/support/topic/empty-red-message-box-under-submit-button/#post-13075485) * Same here… a red rectangular border appears underneath the submit button… I’ve rolled back to the previous version. * WP version 5.4.2 PHP version 7.3 * [insightdes](https://wordpress.org/support/users/insightdes/) * (@insightdes) * [5 years, 11 months ago](https://wordpress.org/support/topic/empty-red-message-box-under-submit-button/#post-13075575) * Me too. * [insightdes](https://wordpress.org/support/users/insightdes/) * (@insightdes) * [5 years, 11 months ago](https://wordpress.org/support/topic/empty-red-message-box-under-submit-button/#post-13075595) * I cleared the WordPress server cache (LiteSpeed Cache) and the error went away. * [SoulSearcher](https://wordpress.org/support/users/alios24/) * (@alios24) * [5 years, 11 months ago](https://wordpress.org/support/topic/empty-red-message-box-under-submit-button/#post-13075613) * revert back to 5.1.9 * and next time wait a few weeks before updating CF7… i learned my lesson a long time ago 😀 * [Francesco d’Elia](https://wordpress.org/support/users/newmediologo/) * (@newmediologo) * [5 years, 11 months ago](https://wordpress.org/support/topic/empty-red-message-box-under-submit-button/#post-13075635) * It’s a cache issue.. Empty the cache and the red rectangle disappears.. * [slegrand18](https://wordpress.org/support/users/slegrand18/) * (@slegrand18) * [5 years, 11 months ago](https://wordpress.org/support/topic/empty-red-message-box-under-submit-button/#post-13075646) * Ah! I cleared my theme’s cache and also my browser and it went away. Thank you! * Also checked it on a browser I typically don’t use and did not see the red border. * That seems like the first troubleshooting step that I completely overlooked. DX * Thread Starter [MikeAlan](https://wordpress.org/support/users/mikealan/) * (@mikealan) * [5 years, 11 months ago](https://wordpress.org/support/topic/empty-red-message-box-under-submit-button/#post-13076768) * Thank you all for your responses. Yes, it was a Cache issue but somehow it has managed to clear itself! I loaded it in Chrome, I normally use Edge and yes the red rectangle wasn’t there and then I found that it had also disappeared in Edge so I’m presuming that it was a Cache issue but how its rectified itself I dont know as haven’t as yet cleared any cache! Thanks again * [delawaregrad](https://wordpress.org/support/users/delawaregrad/) * (@delawaregrad) * [5 years, 11 months ago](https://wordpress.org/support/topic/empty-red-message-box-under-submit-button/#post-13078190) * Same issue, but clearing the theme cache worked. I definitely need to wait on updating my other sites. * [kshlkp](https://wordpress.org/support/users/kshlkp/) * (@kshlkp) * [5 years, 11 months ago](https://wordpress.org/support/topic/empty-red-message-box-under-submit-button/#post-13115095) * just clear all caches problem will resolve * [melissawpuser](https://wordpress.org/support/users/melissawpuser/) * (@melissawpuser) * [5 years, 10 months ago](https://wordpress.org/support/topic/empty-red-message-box-under-submit-button/#post-13154912) * Hey All * I’m experiencing the same issue, I cleared all cache on the website and my pc( just incase) and the problem is still there. * My footer is also displaying differently than usual for no apparent reason. * Weirdly I’m not experiencing the issue on mobile at all. * Any clues? * [chrisdoth](https://wordpress.org/support/users/chrisdoth/) * (@chrisdoth) * [5 years, 10 months ago](https://wordpress.org/support/topic/empty-red-message-box-under-submit-button/#post-13209704) * This sounds very similar to [https://wordpress.org/support/topic/odd-red-box-showing-at-bottom-of-forms-before-being-submitted/](https://wordpress.org/support/topic/odd-red-box-showing-at-bottom-of-forms-before-being-submitted/) * I’ve just been working on a site someone else put together. I can code out the box but would like to know why its showing up. - This reply was modified 5 years, 10 months ago by [chrisdoth](https://wordpress.org/support/users/chrisdoth/). * [jonathanwinn](https://wordpress.org/support/users/jonathanwinn/) * (@jonathanwinn) * [5 years, 8 months ago](https://wordpress.org/support/topic/empty-red-message-box-under-submit-button/#post-13433793) * following Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘Empty red message box under submit button’ is closed to new replies. * ![](https://ps.w.org/contact-form-7/assets/icon.svg?rev=2339255) * [Contact Form 7](https://wordpress.org/plugins/contact-form-7/) * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-7/#faq) * [Support Threads](https://wordpress.org/support/plugin/contact-form-7/) * [Active Topics](https://wordpress.org/support/plugin/contact-form-7/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/contact-form-7/unresolved/) * [Reviews](https://wordpress.org/support/plugin/contact-form-7/reviews/) ## Tags * [Blank](https://wordpress.org/support/topic-tag/blank/) * [contact](https://wordpress.org/support/topic-tag/contact/) * [red border](https://wordpress.org/support/topic-tag/red-border/) * [red box](https://wordpress.org/support/topic-tag/red-box/) * [send](https://wordpress.org/support/topic-tag/send/) * [submit](https://wordpress.org/support/topic-tag/submit/) * 14 replies * 12 participants * Last reply from: [jonathanwinn](https://wordpress.org/support/users/jonathanwinn/) * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/empty-red-message-box-under-submit-button/#post-13433793) * Status: resolved