Title: Empty reservations?
Last modified: June 22, 2020

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# Empty reservations?

 *  Resolved [samgruvr](https://wordpress.org/support/users/samgruvr/)
 * (@samgruvr)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/empty-reservations/)
 * Hello!
    I am seeing a handful of users’ reservations come up with empty details.
   When I dig in it does not look like they have an actual reservation but the system
   thinks they do.. this is problematic as we have weekly limits and, the empty 
   reservations prevent new reservations to be made. There was no email to confirm
   however and no cancellation link, so it becomes a manual admin process..
 * thoughts?
 * Thanks
    -Sam

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [codepeople](https://wordpress.org/support/users/codepeople/)
 * (@codepeople)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/empty-reservations/#post-13021158)
 * Hi,
 * Do you have the calendar field marked as required in the booking form?
 * Related settings field:
 * ![](https://i0.wp.com/apphourbooking.dwbooster.com/images/articles/required-field.
   png?ssl=1)
 * [https://apphourbooking.dwbooster.com/images/articles/required-field.png](https://apphourbooking.dwbooster.com/images/articles/required-field.png)
 * In addition to that, do you have the captcha enabled in the form?
 * Please check that.
 * Thank you for using the plugin!
 *  Thread Starter [samgruvr](https://wordpress.org/support/users/samgruvr/)
 * (@samgruvr)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/empty-reservations/#post-13021212)
 * I did not have that checked.. duh.. easy fix. Thanks!
 *  Thread Starter [samgruvr](https://wordpress.org/support/users/samgruvr/)
 * (@samgruvr)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/empty-reservations/#post-13023750)
 * [@codepeople](https://wordpress.org/support/users/codepeople/) .. just a wrinkle
   and possible an enhancement.. I have two appointment fields in one calendar, 
   one for 30 minute slots and one for 45 minute slots. If I make the appointment
   required for both, when a client only wants one, they are forced to choose another
   as well.
 * It would be great if in the use case where there are more than one appointment
   fields being used, I could have a form setting that would force “at least one”
   of multiple Appointment fields to be selected.
 * so for now, I can’t use the “required” setting here without breaking my reservations
   form.
 * thoughts?
 *  Plugin Author [codepeople](https://wordpress.org/support/users/codepeople/)
 * (@codepeople)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/empty-reservations/#post-13036340)
 * Hi [@samgruvr](https://wordpress.org/support/users/samgruvr/),
 * That’s currently a commercial feature: [https://apphourbooking.dwbooster.com/blog/2018/12/24/conditional-rules/](https://apphourbooking.dwbooster.com/blog/2018/12/24/conditional-rules/)
 * We’d like to help but we can’t reply about that in this forum. We are not allowed
   to support any customers in these forums.
 * For pro or commercial product support please contact us directly on our site.
   This includes any pre-sales topics as well.
 * Commercial products are [not supported in these forums](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products).
   We will happily answer this and any other questions you can have [on our own site](https://apphourbooking.dwbooster.com/contact-us).
 * Thank you.
 *  Thread Starter [samgruvr](https://wordpress.org/support/users/samgruvr/)
 * (@samgruvr)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/empty-reservations/#post-13036388)
 * Interesting.. I’ll take a look at that.. Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Empty reservations?’ is closed to new replies.

 * ![](https://ps.w.org/appointment-hour-booking/assets/icon-256x256.png?rev=1784135)
 * [Appointment Hour Booking - Booking Calendar](https://wordpress.org/plugins/appointment-hour-booking/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/appointment-hour-booking/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/appointment-hour-booking/)
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 * 5 replies
 * 2 participants
 * Last reply from: [samgruvr](https://wordpress.org/support/users/samgruvr/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/empty-reservations/#post-13036388)
 * Status: resolved