Title: Empty settings dialogs
Last modified: June 4, 2017

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# Empty settings dialogs

 *  Resolved [aeone](https://wordpress.org/support/users/aeone/)
 * (@aeone)
 * [9 years ago](https://wordpress.org/support/topic/empty-settings-dialogs/)
 * Hello,
 * I installed the free version of Max Mega Menu.
 * Sadly I have after installation empty dialog fields in all settings dialog sites(
   general settings, menu themes, menu locations, tools).
 * I tried a lot to solve this problem – delete the plugin, reinstalling, delete
   all ‘megamenu’-entries in the wordpress database – without success.
 * I use a theme (iSpirit) which is compatible with the Max Mega Menu.
 * Any help would be appreciated.
 * Thanks, aeone

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [megamenu](https://wordpress.org/support/users/megamenu/)
 * (@megamenu)
 * [9 years ago](https://wordpress.org/support/topic/empty-settings-dialogs/#post-9197320)
 * Hi aeone,
 * Do you mean those pages are completely blank? Please can you post a screenshot?
 * Please can you try:
    Disable all plugins, and check to see if one plugin in particular
   is causing the issue Switch theme, to see if the theme is causing the problem
 * Regards,
    Tom
 *  Thread Starter [aeone](https://wordpress.org/support/users/aeone/)
 * (@aeone)
 * [9 years ago](https://wordpress.org/support/topic/empty-settings-dialogs/#post-9197415)
 * Hi Tom,
 * thanks for your answer.
 * No – the pages aren’t completely blank. I have no fields inside for alle options(
   see screenshot).
 * At the moment it isn’t possible to deactivate all plugins.
    But I can list, which
   plugins are installed: – Breadcrumb NavXT – Contact Form 7 – Enhanced Media Library–
   Max Mega Menu – Responsive Image Maps – Slider Revolution – TapTap, by Bonfire–
   Templatera – TemplatesNext Shortcode – WP-Mail-SMTP – WPBakery Visual Composer–
   Yoast SEO
 * Thanks, aeone
 * Screenshot:
    ⌊Screenshot⌉
 *  Plugin Author [megamenu](https://wordpress.org/support/users/megamenu/)
 * (@megamenu)
 * [9 years ago](https://wordpress.org/support/topic/empty-settings-dialogs/#post-9201282)
 * Hi Aeone,
 * Thanks for the screenshot. I haven’t seen that issue before, so I can’t give 
   you an exact answer sorry. I suspect it is one of these plugins (I have removed
   the ones that I either know work with MMM, or ones that I doubt are causing the
   probkem).
 * Please can you try disabling them:
 * – Enhanced Media Library
    – Responsive Image Maps – TapTap, by Bonfire – Templatera–
   TemplatesNext Shortcode
 * If you’re not able to disable them on your live site, please try setting up a
   staging site so you can disable them without affecting your live site.
 * Regards,
    Tom
 *  Thread Starter [aeone](https://wordpress.org/support/users/aeone/)
 * (@aeone)
 * [9 years ago](https://wordpress.org/support/topic/empty-settings-dialogs/#post-9204466)
 * Hello,
 * in the meanwhile I made on our Linux server a new and blank WordPress installation.
   
   There are no plugins activated expect Max Mega Menu. As theme the standard the
   Twenty Seventeen is activated.
 * Sadly the problem is still present: no fields in all settings sites of Max Mega
   Menu as show in the screenshot.
    I have no idea…
 * Please help!
 * Thanks,
    aeone
 *  Plugin Author [megamenu](https://wordpress.org/support/users/megamenu/)
 * (@megamenu)
 * [9 years ago](https://wordpress.org/support/topic/empty-settings-dialogs/#post-9205099)
 * Hi aeone,
 * Please could you get in touch through [https://www.megamenu.com/support/](https://www.megamenu.com/support/)(
   use WPSupport as the licence key, and put a link to this thread in the message)
 * Regards,
    Tom
 *  Thread Starter [aeone](https://wordpress.org/support/users/aeone/)
 * (@aeone)
 * [9 years ago](https://wordpress.org/support/topic/empty-settings-dialogs/#post-9205180)
 * Hello Tom,
 * I created the ticket with the data you suggested.
 * Regards,
    aeone
 *  Plugin Author [megamenu](https://wordpress.org/support/users/megamenu/)
 * (@megamenu)
 * [9 years ago](https://wordpress.org/support/topic/empty-settings-dialogs/#post-9212181)
 * Just to update here with the problem and fix:
 * We enabled WP_DEBUG:
 * [https://codex.wordpress.org/WP_DEBUG](https://codex.wordpress.org/WP_DEBUG)
 * This revealed an error:
 * “Uncaught Error: Call to undefined function ctype_space”
 * The fix is to enable the ‘ctype’ extension in your php config:
 * [https://stackoverflow.com/questions/27690940/how-to-fix-this-error-fatal-error-call-to-undefined-function-ctype-alnum-in](https://stackoverflow.com/questions/27690940/how-to-fix-this-error-fatal-error-call-to-undefined-function-ctype-alnum-in)
   
   [https://github.com/reduxframework/redux-framework/issues/1926](https://github.com/reduxframework/redux-framework/issues/1926)
 * Regards,
    Tom

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Empty settings dialogs’ is closed to new replies.

 * ![](https://ps.w.org/megamenu/assets/icon-128x128.png?rev=1489843)
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 * 7 replies
 * 2 participants
 * Last reply from: [megamenu](https://wordpress.org/support/users/megamenu/)
 * Last activity: [9 years ago](https://wordpress.org/support/topic/empty-settings-dialogs/#post-9212181)
 * Status: resolved