Title: Empty statistics graphics
Last modified: June 24, 2022

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# Empty statistics graphics

 *  Resolved [romainshokola](https://wordpress.org/support/users/romainshokola/)
 * (@romainshokola)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/empty-statistics-graphics/)
 * Hello I have a wordpress site and I recently installed the “Matomo” plugin
 * My concern is that the real time visit stats are working properly, but no other
   stats are filling up. They all remain empty
 * I didn’t configure the plugin more than that, I just installed and activated 
   it, and it should work fine.
 * Do you know what is blocking the collection of all other data except the real
   time visits?
 * Thank you,
    Romain
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fempty-statistics-graphics%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [mattmary](https://wordpress.org/support/users/mattmary/)
 * (@mattmary)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/empty-statistics-graphics/#post-15772431)
 * Hi [@romainshokola](https://wordpress.org/support/users/romainshokola/)
 * We’ll deal your issue per email.
 * Kind regards
 * Mat
 *  Thread Starter [romainshokola](https://wordpress.org/support/users/romainshokola/)
 * (@romainshokola)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/empty-statistics-graphics/#post-15773119)
 * Hello,
 * Very well, I wait for your return by mail
 * Have a nice day
 *  Thread Starter [romainshokola](https://wordpress.org/support/users/romainshokola/)
 * (@romainshokola)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/empty-statistics-graphics/#post-15788420)
 * Hello,
 * Why did you put the subject in resolution? I still haven’t heard from you. This
   is an urgent matter that I would like to resolve as soon as possible.
 * Thank you
 *  [mattmary](https://wordpress.org/support/users/mattmary/)
 * (@mattmary)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/empty-statistics-graphics/#post-15793348)
 * Hi [@romainshokola](https://wordpress.org/support/users/romainshokola/)
 * I put this topic as resolved because we are continuing this subject per mail.
   
   I answered you and waiting for your answer. Kind regards
 * Mat
 *  Thread Starter [romainshokola](https://wordpress.org/support/users/romainshokola/)
 * (@romainshokola)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/empty-statistics-graphics/#post-15793990)
 * Hi [@mattmary](https://wordpress.org/support/users/mattmary/)
 * I’m sorry but I didn’t receive any email from you. Can you send it back to [romain@shokola.com](https://wordpress.org/support/topic/empty-statistics-graphics/romain@shokola.com?output_format=md)?
 * Thanks to you
    Romain
 *  [Fred Highfive](https://wordpress.org/support/users/fredhighfive/)
 * (@fredhighfive)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/empty-statistics-graphics/#post-15805623)
 * Same issue Here.
    It looks like matomo’s still recording the visits but doesn’t
   display them correctly. Any solution ?
    -  This reply was modified 3 years, 11 months ago by [Fred Highfive](https://wordpress.org/support/users/fredhighfive/).
 *  [mattmary](https://wordpress.org/support/users/mattmary/)
 * (@mattmary)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/empty-statistics-graphics/#post-15807068)
 * Hi [@fredhighfive](https://wordpress.org/support/users/fredhighfive/)
 * Can you open a new topic and post your system report available from the menu 
   Matomo Analytics > Diagnostics?
 * Kind regards
 * Mat

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Empty statistics graphics’ is closed to new replies.

 * ![](https://ps.w.org/matomo/assets/icon-256x256.png?rev=3531741)
 * [Matomo Analytics - Powerful, Privacy-First Insights for WordPress](https://wordpress.org/plugins/matomo/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/matomo/#faq)
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 * [Active Topics](https://wordpress.org/support/plugin/matomo/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/matomo/unresolved/)
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 * 7 replies
 * 3 participants
 * Last reply from: [mattmary](https://wordpress.org/support/users/mattmary/)
 * Last activity: [3 years, 11 months ago](https://wordpress.org/support/topic/empty-statistics-graphics/#post-15807068)
 * Status: resolved