Title: Empty UI
Last modified: September 23, 2023

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# Empty UI

 *  Resolved [nudnavda](https://wordpress.org/support/users/nudnavda/)
 * (@nudnavda)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/empty-ui/)
 * Hello,
   today I find that Koko does not show anything on my admin screen: in both
   of my sites (gedel.nl + dharmoebe.nl; same hosting) I get an empty UI.Using Windows
   10 and Chrome.Is there an recent issue on your side perhaps?Thanks.
    -  This topic was modified 2 years, 8 months ago by [nudnavda](https://wordpress.org/support/users/nudnavda/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fempty-ui%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 8 replies - 1 through 8 (of 8 total)

 *  [subsomatic1](https://wordpress.org/support/users/subsomatic1/)
 * (@subsomatic1)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/empty-ui/#post-17074385)
 * Same issue across multiple sites.
 *  Plugin Support [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * (@hchouhan)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/empty-ui/#post-17074474)
 * Hey [@nudnavda](https://wordpress.org/support/users/nudnavda/),
 * Can you please check your browser console and share with us if there are any 
   errors listed related to our plugin?
 *  Thread Starter [nudnavda](https://wordpress.org/support/users/nudnavda/)
 * (@nudnavda)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/empty-ui/#post-17074536)
 * ![](https://i0.wp.com/dharmoebe.nl/wp-content/uploads/2023/09/23-09-24-screenshot.
   png?ssl=1)
 * Hope this helps.
 *  Plugin Support [Lap](https://wordpress.org/support/users/lapzor/)
 * (@lapzor)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/empty-ui/#post-17074650)
 * Hi,
   It’s your adblocker that blocks the koko tracking script. Hope that helps.
   If you have any questions, please let me know!
 *  Thread Starter [nudnavda](https://wordpress.org/support/users/nudnavda/)
 * (@nudnavda)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/empty-ui/#post-17074680)
 * Thanks for reminding me 😉
 *  [bistromatic](https://wordpress.org/support/users/bistromatic/)
 * (@bistromatic)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/empty-ui/#post-17090449)
 * [@lapzor](https://wordpress.org/support/users/lapzor/) why would an adblocker
   block your tracking script? Where are you trying to connect to and what information
   is transferred?
 *  Plugin Support [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * (@hchouhan)
 * [2 years, 8 months ago](https://wordpress.org/support/topic/empty-ui/#post-17091152)
 * Hey [@bistromatic](https://wordpress.org/support/users/bistromatic/),
   Please 
   create a new ticket/request so the original poster does not get notifications.
 * Due to the way ad blocking plugins are setup, they block our plugin scripts. 
   You can access the code of our plugin to see what’s actually is done.
 *  Plugin Author [Danny van Kooten](https://wordpress.org/support/users/dvankooten/)
 * (@dvankooten)
 * [2 years, 7 months ago](https://wordpress.org/support/topic/empty-ui/#post-17095628)
 * Hello everyone,
 * Just wanted to chime in here that EasyList recently made a change that blocks
   all JavaScript files in our plugin from being loaded if you’re using an ad-blocker
   that depends on these lists internally. You can see the change here: [https://github.com/easylist/easylist/commit/e995f66b6ac49603897a8947176c798dbe00b7c0](https://github.com/easylist/easylist/commit/e995f66b6ac49603897a8947176c798dbe00b7c0)
   
   I’ve already been in contact with the EasyList maintainers on multiple occassions(
   [here](https://github.com/easylist/easylist/issues/12973), [here](https://github.com/easylist/easylist/pull/12974),
   [here](https://github.com/easylist/easylist/pull/17366)) to have this resolved,
   but they keep shooting with hail at anything that reeks of analytics. I’m once
   again trying to work with them to have them block ONLY the tracking script and
   data collection endpoint ([see this pull request](https://github.com/easylist/easylist/pull/17448))
   but I can’t guarantee they will implement this change. It’s just so much easier
   for them to be aggressive, block everything looking like our plugin and be done
   with it.And yes, one could argue that Koko Analytics should not even be on this
   list because the plugin only tracks aggregated counts and nothing visitor specific,
   but this is a nuance that ad-blocker maintainers generally do not care about.
 * We’ll also be looking at other ways to at least get admin dashboards working 
   properly no matter what ad-blocker is being used, but **the best long-term solution
   is to whitelist your own websites in your ad-blocker settings.**
   I hope that 
   clarifies. If not, let us know!

Viewing 8 replies - 1 through 8 (of 8 total)

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## Tags

 * [empty-screen](https://wordpress.org/support/topic-tag/empty-screen/)

 * 8 replies
 * 6 participants
 * Last reply from: [Danny van Kooten](https://wordpress.org/support/users/dvankooten/)
 * Last activity: [2 years, 7 months ago](https://wordpress.org/support/topic/empty-ui/#post-17095628)
 * Status: resolved