Title: Empty XML export
Last modified: January 1, 2022

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# Empty XML export

 *  Resolved [Hughsp](https://wordpress.org/support/users/rescaes/)
 * (@rescaes)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/empty-xml-export/)
 * Hi there,
 *  After updating from 3.6.3 to 3.7.2, the export XML option (WP tools–>Export–
   >Direct Debit) returns an empty XML file (0 bytes size). Was working flawlessly
   before the update.
 *  Any suggestion to fix the problem ?
 * Thanks and happy new year everyone!

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [vendidero](https://wordpress.org/support/users/vendidero/)
 * (@vendidero)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/empty-xml-export/#post-15213696)
 * Hi there,
 * did you try to downgrade? Does that really fix the issue? I’m not experiencing
   any issues with the SEPA export at all.
 * Cheers
 *  Thread Starter [Hughsp](https://wordpress.org/support/users/rescaes/)
 * (@rescaes)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/empty-xml-export/#post-15216848)
 * Hi vendidero,
 *  How can I downgrade to older versions?… Do you have them available somewhere?
   I just updated the plugin (and would prefer not to restore a whole site backup)
 * Thanks!
 *  Plugin Author [vendidero](https://wordpress.org/support/users/vendidero/)
 * (@vendidero)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/empty-xml-export/#post-15216930)
 * Hi,
 * find older versions (see _Please select a specific version to download._) here:
   [https://wordpress.org/plugins/woocommerce-germanized/advanced/](https://wordpress.org/plugins/woocommerce-germanized/advanced/)
 * Cheers
 *  Thread Starter [Hughsp](https://wordpress.org/support/users/rescaes/)
 * (@rescaes)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/empty-xml-export/#post-15217569)
 * Hi,
    Thanks for your quick reply. I downgraded and now it still does export an
   empty XML. I tried disabling all plugins except template, WC and Germanized… 
   same result.
 *  I updated WC to the latest version (6.0) recently, might that have something
   to do ?
 * Thanks!
 *  Thread Starter [Hughsp](https://wordpress.org/support/users/rescaes/)
 * (@rescaes)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/empty-xml-export/#post-15217653)
 * Hi again,
 *  I can’t explain why, but after a DB sweep, everything seems to work fine again…
 * Thanks anyway Vendidero for your quick reply!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Empty XML export’ is closed to new replies.

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## Tags

 * [export](https://wordpress.org/support/topic-tag/export/)
 * [payment](https://wordpress.org/support/topic-tag/payment/)
 * [xml](https://wordpress.org/support/topic-tag/xml/)

 * 5 replies
 * 2 participants
 * Last reply from: [Hughsp](https://wordpress.org/support/users/rescaes/)
 * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/empty-xml-export/#post-15217653)
 * Status: resolved