Title: enable flow only without chat
Last modified: August 10, 2025

---

# enable flow only without chat

 *  Resolved [golded](https://wordpress.org/support/users/golded/)
 * (@golded)
 * [10 months ago](https://wordpress.org/support/topic/enable-flow-only-without-chat/)
 * Hello, how to enable my custom flow without the chat ? I want only that when 
   somebody clicks or arrive on the website, it can only begin to talk to my flow,
   not chat.
 * Thanks.
 * Regards

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [golded](https://wordpress.org/support/users/golded/)
 * (@golded)
 * [10 months ago](https://wordpress.org/support/topic/enable-flow-only-without-chat/#post-18593101)
 * because currently when i desable the chat, the pop up doesn’t appear for the 
   flow…
 *  Plugin Support [olektidio](https://wordpress.org/support/users/olektidio/)
 * (@olektidio)
 * [9 months, 2 weeks ago](https://wordpress.org/support/topic/enable-flow-only-without-chat/#post-18617542)
 * Hello there!
 * While there is no option to disable the chat feature itself, you may add the 
   disable text input node to your flow, straight after the trigger. Please make
   sure to create a loop within the scenario, as the input is allowed back once 
   the scenario ends.
 * Here you can read more about that workaround: [https://help.tidio.com/hc/en-us/articles/5465426393756-Disable-Text-Input](https://help.tidio.com/hc/en-us/articles/5465426393756-Disable-Text-Input)
 *  Thread Starter [golded](https://wordpress.org/support/users/golded/)
 * (@golded)
 * [9 months, 2 weeks ago](https://wordpress.org/support/topic/enable-flow-only-without-chat/#post-18618315)
 * hi, sorry but i don’t understand how to set the chat with directly my flow.
 * thanks for you help
 *  Plugin Support [olektidio](https://wordpress.org/support/users/olektidio/)
 * (@olektidio)
 * [9 months, 2 weeks ago](https://wordpress.org/support/topic/enable-flow-only-without-chat/#post-18619428)
 * Hi again!
 * No worries, we’re here to help. Please add the “disable text input” after the
   trigger. This way, as long as this scenario doesn’t end, your visitors won’t 
   be able to send a chat message.
 * If you need assistance with the setup, please reach out to us at [support@tidio.net](https://wordpress.org/support/topic/enable-flow-only-without-chat/support@tidio.net?output_format=md),
   the Team will be able to provide you with some guidance!
 *  Thread Starter [golded](https://wordpress.org/support/users/golded/)
 * (@golded)
 * [9 months, 2 weeks ago](https://wordpress.org/support/topic/enable-flow-only-without-chat/#post-18619779)
 * hello, i disable text input but not sure the result is ok because the bot block
   on the answer and nothing happens instead of before it works, i will contact 
   the support thanks.
 * regards

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘enable flow only without chat’ is closed to new replies.

 * ![](https://ps.w.org/tidio-live-chat/assets/icon-256x256.gif?rev=3465139)
 * [Tidio – Live Chat & AI Chatbots](https://wordpress.org/plugins/tidio-live-chat/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/tidio-live-chat/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/tidio-live-chat/)
 * [Active Topics](https://wordpress.org/support/plugin/tidio-live-chat/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/tidio-live-chat/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/tidio-live-chat/reviews/)

 * 7 replies
 * 2 participants
 * Last reply from: [golded](https://wordpress.org/support/users/golded/)
 * Last activity: [9 months, 2 weeks ago](https://wordpress.org/support/topic/enable-flow-only-without-chat/#post-18619779)
 * Status: resolved