Title: Encode contact data not working
Last modified: July 25, 2022

---

# Encode contact data not working

 *  Resolved [MarkDenis](https://wordpress.org/support/users/markdenis/)
 * (@markdenis)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/encode-contact-data-not-working/)
 * Hi,
    I have selected the Encode contact data option, “Turn on this option to 
   prevent crawlers grab contact data (emails) from website content.” Saved changes,
   cleared Varnish Cache, But when I view page source the two emails are visible
   in the code.
 *     ```
       == Server Environment ==
       	Operating System: Linux
       	Software: Apache/2.4.25 (Debian)
       	MySQL version: mariadb.org binary distribution v10.4.20
       	PHP Version: 7.4.30
       	PHP Memory Limit: 1000M
       	PHP Max Input Vars: 2500
       	PHP Max Post Size: 100M
       	GD Installed: Yes
       	ZIP Installed: Yes
       	Write Permissions: All right
       	Elementor Library: Connected
   
       == WordPress Environment ==
       	Version: 6.0.1
       	Site URL: 
       	Home URL: 
       	WP Multisite: No
       	Max Upload Size: 100 MB
       	Memory limit: 40M
       	Max Memory limit: 1000M
       	Permalink Structure: /news/%postname%/
       	Language: en-GB
       	Timezone: Europe/Dublin
       	Admin Email: 
       	Debug Mode: Inactive
   
       == Theme ==
       	Name: Hello Elementor Child
       	Version: 1.0.1
       	Author: Elementor Team
       	Child Theme: Yes
       	Parent Theme Name: Hello Elementor
       	Parent Theme Version: 2.6.1
       	Parent Theme Author: Elementor Team
   
       == User ==
       	Role: administrator
       	WP Profile lang: en_GB
       	User Agent: 
   
       == Active Plugins ==
       	Anti-Spam by CleanTalk
       		Version: 5.180.2
       		Author: СleanTalk <welcome@cleantalk.org>
   
       	Breeze
       		Version: 2.0.6
       		Author: Cloudways
   
       	Classic Editor
       		Version: 1.6.2
       		Author: WordPress Contributors
   
       	Code Snippets
       		Version: 3.1.1
       		Author: Code Snippets Pro
   
       	Easy WP SMTP
       		Version: 1.4.7
       		Author: wpecommerce, alexanderfoxc
   
       	Elementor
       		Version: 3.6.7
       		Author: Elementor.com
   
       	Elementor Pro
       		Version: 3.7.2
       		Author: Elementor.com
   
       	Format Media Titles
       		Version: 1.0.0
       		Author: David Gwyer
   
       	GDPR Cookie Consent
       		Version: 2.1.2
       		Author: WebToffee
   
       	GP Conditional Pricing
       		Version: 1.3.9
       		Author: Gravity Wiz
   
       	GP eCommerce Fields
       		Version: 1.2.9
       		Author: Gravity Wiz
   
       	GP Limit Choices
       		Version: 1.7.5
       		Author: Gravity Wiz
   
       	GP Nested Forms
       		Version: 1.0.12
       		Author: Gravity Wiz
   
       	Gravity Forms
       		Version: 2.6.1
       		Author: Gravity Forms
   
       	Gravity Forms All Fields Template
       		Version: 0.9.3
       		Author: Gravity Wiz
   
       	Gravity Forms Cache Buster
       		Version: 0.11b
       		Author: Gravity Wiz
   
       	Gravity Forms Stripe Add-On
       		Version: 4.2
       		Author: Gravity Forms
   
       	Gravity Horizon Booking Form
       		Version: 0.1
       		Author: David Towoju
   
       	Gravity Perks
       		Version: 2.2.7
       		Author: Gravity Wiz
   
       	Loginizer
       		Version: 1.7.1
       		Author: Softaculous
   
       	MalCare WordPress Security Plugin - Malware Scanner, Cleaner, Security Firewall
       		Version: 4.78
       		Author: MalCare Security
   
       	ManageWP - Worker
       		Version: 4.9.14
       		Author: GoDaddy
   
       	Mouseflow for WordPress
       		Version: 5.1.2
       		Author: Mouseflow
   
       	OoohBoi Steroids for Elementor
       		Version: 2.0.0
       		Author: OoohBoi
   
       	Perfmatters
       		Version: 1.9.4
       		Author: forgemedia
   
       	Rank Math SEO
       		Version: 1.0.92.1
       		Author: Rank Math
   
       	Redis Object Cache
       		Version: 2.0.26
       		Author: Till Krüss
   
       	WP-Optimize - Clean, Compress, Cache
       		Version: 3.2.6
       		Author: David Anderson, Ruhani Rabin, Team Updraft
   
       == Must-Use Plugins ==
       	ManageWP - Worker Loader
       		Version: 
       		Author: GoDaddy
   
       	Perfmatters MU
       		Version: 1.9.4
       		Author: forgemedia
   
       == Elementor Experiments ==
       	Optimised DOM Output: Active
       	Improved asset loading: Active
       	Improved CSS Loading: Active
       	Inline Font Icons: Active
       	Accessibility improvements: Inactive
       	Import Export Template Kit: Inactive
       	Additional Custom Breakpoints: Inactive
       	Hide native WordPress widgets from search results: Active by default
       	: Inactive by default
       	Flexbox Container: Inactive by default
       	Default to New Theme Builder: Active by default
       	Hello Theme Header & Footer: Inactive
       	Landing pages: Inactive
       	Color Sampler: Inactive
       	Favorite Widgets: Inactive
       	Admin Top Bar: Active
       	Page Transitions: Inactive
       	Notes: Inactive
       	Form Submissions: Active
       	Scroll Snap: Inactive
       ```
   
    -  This topic was modified 3 years, 10 months ago by [Yui](https://wordpress.org/support/users/fierevere/).
    -  This topic was modified 3 years, 10 months ago by [Yui](https://wordpress.org/support/users/fierevere/).
      Reason: formatting
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fencode-contact-data-not-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [sergecleantalk](https://wordpress.org/support/users/sergecleantalk/)
 * (@sergecleantalk)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/encode-contact-data-not-working/#post-15857131)
 * Hello,
 * We are working to improve this option. Some kind of content is not coding now.
   It may take 1-3 months. If you have more questions please contact us by our private
   Ticket System:
 * [https://cleantalk.org/my/support/open](https://cleantalk.org/my/support/open)
 *  [Safronik](https://wordpress.org/support/users/safronik/)
 * (@safronik)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/encode-contact-data-not-working/#post-15870775)
 * Hello,
 * Thank you for the feedback! We have fixed the problem.
 * Please, reinstall the plugin. (Download link: [https://github.com/CleanTalk/wordpress-antispam/releases/download/dev-version/cleantalk-spam-protect.zip](https://github.com/CleanTalk/wordpress-antispam/releases/download/dev-version/cleantalk-spam-protect.zip))
 * Here is an instruction you may find useful:
 * 1. Go to the WordPress Administrator Panel —> Plugins.
    2. Find the plugin “Anti-
   Spam Protection by CleanTalk” —> Deactivate. 3. After the automatic page refresh,
   find the plugin again “Anti-Spam Protection by CleanTalk” —> Delete. Confirm “
   Yes, delete these files”. 5. Go to Plugins —> Add New —> Upload Plugin. 4. Download
   the plugin archive from the link above. 6. Choose the downloaded archive and 
   press “Install Now”.
 * Contact us if you have any questions.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Encode contact data not working’ is closed to new replies.

 * ![](https://ps.w.org/security-malware-firewall/assets/icon-256x256.gif?rev=3518712)
 * [Security Plugin, Firewall & Malware Scanner with Auto Removal](https://wordpress.org/plugins/security-malware-firewall/)
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 * 2 replies
 * 3 participants
 * Last reply from: [Safronik](https://wordpress.org/support/users/safronik/)
 * Last activity: [3 years, 10 months ago](https://wordpress.org/support/topic/encode-contact-data-not-working/#post-15870775)
 * Status: resolved