Title: Encoding
Last modified: October 11, 2016

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# Encoding

 *  Resolved [trevolutionary](https://wordpress.org/support/users/jkdsouljah/)
 * (@jkdsouljah)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/encoding-10/)
 * Hi there
 * I’m kind of feeling my way through this process, but so far so good, it’s all
   working. There’s one thing however that I need to find a solution for, and I’m
   hoping you might be able to point me in the right direction. In our AD, we have
   many German users, and so some non-standard characters appear from time to time
   in names. For example, Gräert. After this particular user was imported, it shows
   in WordPress as Gr銤ert, and so I sense an encoding problem, somewhere. But I
   don’t know where or where to even start to look. Any advice would be very much
   appreciated.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [schakko](https://wordpress.org/support/users/schakko/)
 * (@schakko)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/encoding-10/#post-8274771)
 * Did you check your MySQL database that UTF-8 is used as encoding character set?
   Please get in touch with us to receive a written offer to get this fixed in the
   near future.
 *  Thread Starter [trevolutionary](https://wordpress.org/support/users/jkdsouljah/)
 * (@jkdsouljah)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/encoding-10/#post-8308565)
 * I found that my database is encoded in Latin1 and the wp_users table is encoded
   with UTF8. I guess this mismatch is the problem.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Encoding’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [trevolutionary](https://wordpress.org/support/users/jkdsouljah/)
 * Last activity: [9 years, 7 months ago](https://wordpress.org/support/topic/encoding-10/#post-8308565)
 * Status: resolved