Title: Encoding error when enabling W3 Total Cache
Last modified: November 17, 2017

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# Encoding error when enabling W3 Total Cache

 *  [pascal29992](https://wordpress.org/support/users/pascal29992/)
 * (@pascal29992)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/encoding-error-when-enabling-w3-total-cache/)
 * Hello, so I have a encoding error on all my website when I enable W3TotalCache
   
   This happens on private browser exclusively
 * Problem goes away when I disable the plugin or use regular navigation
 * For information, I had encoding errors on my website 1-2 weeks ago until I resolve
   it.
    So the issue might be that W3 total cache keeps a former version on my side.
 * But when I do purge caches, it doesn’t work
    I just would like to be sure W3totalcache
   works correctly and does not create this encoding error by itself.
 * Could someone let me know?
    Thanks!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fencoding-error-when-enabling-w3-total-cache%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [8 years, 6 months ago](https://wordpress.org/support/topic/encoding-error-when-enabling-w3-total-cache/#post-9690120)
 * I recommend asking at [https://wordpress.org/support/plugin/w3-total-cache#new-post](https://wordpress.org/support/plugin/w3-total-cache#new-post)
   so the plugin’s / theme’s developers and support community can help you with 
   this.

Viewing 1 replies (of 1 total)

The topic ‘Encoding error when enabling W3 Total Cache’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/encoding-error-when-enabling-w3-total-cache/#post-9690120)
 * Status: not resolved

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