Title: Encoding issue
Last modified: May 21, 2020

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# Encoding issue

 *  Resolved [passportsymphony](https://wordpress.org/support/users/dankiteski/)
 * (@dankiteski)
 * [6 years ago](https://wordpress.org/support/topic/encoding-issue-8/)
 * Since I installed the plugin, I started experiencing encoding issues that result
   in weird characters appearing instead of certain letters (a poor latin to utf8
   conversion). My host helped me fix the database but the issue still appears. 
   Is it possible that this plugin has something to do with it? Did you have a similar
   experience in the past?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fencoding-issue-8%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Manuel Rocha](https://wordpress.org/support/users/manuelrocha88/)
 * (@manuelrocha88)
 * [6 years ago](https://wordpress.org/support/topic/encoding-issue-8/#post-12871763)
 * [@dankiteski](https://wordpress.org/support/users/dankiteski/) it’s the first
   time someone complain about it. If you disable the plugin, does the characters
   appears correctly?
 *  Thread Starter [passportsymphony](https://wordpress.org/support/users/dankiteski/)
 * (@dankiteski)
 * [6 years ago](https://wordpress.org/support/topic/encoding-issue-8/#post-12871841)
 * No, it doesn’t, and maybe it has nothing to do with it but I’m just trying to
   figure out where the issue came from. I didn’t make any significant changes except
   for installing this plugin, so I wanted to know if you ever had a similar experience
   in the past but if you didn’t, perhaps it’s something else…
 *  [Manuel Rocha](https://wordpress.org/support/users/manuelrocha88/)
 * (@manuelrocha88)
 * [6 years ago](https://wordpress.org/support/topic/encoding-issue-8/#post-12871997)
 * [@dankiteski](https://wordpress.org/support/users/dankiteski/) our plugin never
   touch the database, so if you disable our plugin and the problem is still there
   is because there is an issue somewhere else.
 *  Thread Starter [passportsymphony](https://wordpress.org/support/users/dankiteski/)
 * (@dankiteski)
 * [6 years ago](https://wordpress.org/support/topic/encoding-issue-8/#post-12872031)
 * good to know, thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Encoding issue’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [passportsymphony](https://wordpress.org/support/users/dankiteski/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/encoding-issue-8/#post-12872031)
 * Status: resolved