Title: Encoding problem Last modified: October 19, 2016 --- # Encoding problem * [kymel](https://wordpress.org/support/users/kymel/) * (@kymel) * [9 years, 7 months ago](https://wordpress.org/support/topic/encoding-problem-22/) * Hi all! I’m using Contact Form 7 on my multilanguage site (German and Polish) and when user sends email in polish language i receive something like this: * ``` MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit Nadawca: asda test@test.pl Informacje: asda 555555555 Treść wiadomoĹ›ci ``` * There is no problem with emails in German language. Polish language uses different encoding so that is probably why i get this kind of emails. Is there any way to fix it? Viewing 8 replies - 1 through 8 (of 8 total) * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [9 years, 7 months ago](https://wordpress.org/support/topic/encoding-problem-22/#post-8329952) * What plugins and theme do you use? * Thread Starter [kymel](https://wordpress.org/support/users/kymel/) * (@kymel) * [9 years, 7 months ago](https://wordpress.org/support/topic/encoding-problem-22/#post-8330095) * I’m using Headway framework and these plugins: Animate It! 2.1.6 Contact Form 7 4.5.1 Contact Form DB 2.10.24 Cookie Notice 1.2.36.1 Document Gallery 4.2.6 EWWW Image Optimizer 3.1.1 Hover Effects Pack 2.4.1 Image Widget 4.2.2 Justified Image Grid 3.2 MainWP Child 3.1.7 NextGEN Gallery 2.1.50 Next Post Fly Box 3.0 Ninja Kick: Sliding Panel 2.5.0 Shortcodes Ultimate 4.9.9 Slider Revolution 5.2.6 Smooth Scroll Up 1.2 TinyMCE Advanced 4.4.1 TinyMCE Advanced Language Pack 1.0 UberMenu 3 – The Ultimate WordPress Mega Menu 3.2.4 UpdraftPlus – Backup/Restore 1.12.23 Wordfence Security 6.2.2 WPBakery Visual Composer 4.12 WP Google Fonts v3.1.4 WP Google Maps 6.3.20 WPML Multilingual CMS 3.5.3.1 WPML String Translation 2.4.2.1 WPML Translation Management 2.2.4.1 WP Rocket Yoast SEO - This reply was modified 9 years, 7 months ago by [kymel](https://wordpress.org/support/users/kymel/). * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [9 years, 7 months ago](https://wordpress.org/support/topic/encoding-problem-22/#post-8332253) * Try switching to the default theme and deactivating all plugins except Contact Form 7, Contact Form DB, NextGEN Gallery, Wordfence Security, and Yoast SEO. * Thread Starter [kymel](https://wordpress.org/support/users/kymel/) * (@kymel) * [9 years, 7 months ago](https://wordpress.org/support/topic/encoding-problem-22/#post-8349490) * Hello! Sorry for late response. I tried with no plugins activated except for Contact Form 7, plain email, html email and some other possible solutions but nothing changed 🙁 * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [9 years, 7 months ago](https://wordpress.org/support/topic/encoding-problem-22/#post-8351087) * So it’s theme? * Thread Starter [kymel](https://wordpress.org/support/users/kymel/) * (@kymel) * [9 years, 7 months ago](https://wordpress.org/support/topic/encoding-problem-22/#post-8352234) * Tried several themes without success 🙁 * [greyowl](https://wordpress.org/support/users/greyowl/) * (@greyowl) * [9 years ago](https://wordpress.org/support/topic/encoding-problem-22/#post-9101734) * I have a similar flaw, but I am using German. I have an ultra-simple form and when it is used, the recipient sees the following: * > Antwort an: [vik.steiner@gmail.com](https://wordpress.org/support/topic/encoding-problem-22/vik.steiner@gmail.com?output_format=md) > > MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 > Von: Viktor Steiner : > How does this look? * That * > MIME-Version: 1.0 > Content-Type: text/plain; charset=UTF-8 * is ugly. How can I get rid of it? * [greyowl](https://wordpress.org/support/users/greyowl/) * (@greyowl) * [9 years ago](https://wordpress.org/support/topic/encoding-problem-22/#post-9101966) * Sorry. My mistake. Invalid email fields. Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Encoding problem’ is closed to new replies. * ![](https://ps.w.org/contact-form-7/assets/icon.svg?rev=2339255) * [Contact Form 7](https://wordpress.org/plugins/contact-form-7/) * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-7/#faq) * [Support Threads](https://wordpress.org/support/plugin/contact-form-7/) * [Active Topics](https://wordpress.org/support/plugin/contact-form-7/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/contact-form-7/unresolved/) * [Reviews](https://wordpress.org/support/plugin/contact-form-7/reviews/) ## Tags * [mime](https://wordpress.org/support/topic-tag/mime/) * 8 replies * 3 participants * Last reply from: [greyowl](https://wordpress.org/support/users/greyowl/) * Last activity: [9 years ago](https://wordpress.org/support/topic/encoding-problem-22/#post-9101966) * Status: not resolved