Title: Encoding problem – danish characters
Last modified: March 23, 2017
---
# Encoding problem – danish characters
* Resolved [Lars Henriksen](https://wordpress.org/support/users/adjunkten/)
* (@adjunkten)
* [9 years, 2 months ago](https://wordpress.org/support/topic/encoding-problem-danish-characters/)
* Hi, I have a problem with Danish characters like å, æ , ø.
They don’t display
correctly in html mails – I get strange things like
* å , ær
* How can I remedy this?
* Thanks,
* Lars
Viewing 10 replies - 1 through 10 (of 10 total)
* Plugin Author [r-a-y](https://wordpress.org/support/users/r-a-y/)
* (@r-a-y)
* [9 years, 2 months ago](https://wordpress.org/support/topic/encoding-problem-danish-characters/#post-8949494)
* Hi [@adjunkten](https://wordpress.org/support/users/adjunkten/),
* Can you try the following fix?
[https://github.com/boonebgorges/buddypress-group-email-subscription/commit/448b3ae7cd98d636361b6da0e8aa25cff4dbb4d9](https://github.com/boonebgorges/buddypress-group-email-subscription/commit/448b3ae7cd98d636361b6da0e8aa25cff4dbb4d9)
* If you can’t patch, replace the `bp-activity-subscription-digest.php` file with
this:
[https://github.com/boonebgorges/buddypress-group-email-subscription/raw/master/bp-activity-subscription-digest.php](https://github.com/boonebgorges/buddypress-group-email-subscription/raw/master/bp-activity-subscription-digest.php)
* Thread Starter [Lars Henriksen](https://wordpress.org/support/users/adjunkten/)
* (@adjunkten)
* [9 years, 2 months ago](https://wordpress.org/support/topic/encoding-problem-danish-characters/#post-8999617)
* Hi Ray,
* Thanks.
* I used option 2 and replaced the specified file , but the problem remains unsolved
in a digest email I received this morning – did you include the patch in the
recent update, or should I try to replace the file again?
* Cheers,
* Lars
* Plugin Author [r-a-y](https://wordpress.org/support/users/r-a-y/)
* (@r-a-y)
* [9 years, 2 months ago](https://wordpress.org/support/topic/encoding-problem-danish-characters/#post-9007512)
* [@adjunkten](https://wordpress.org/support/users/adjunkten/) – Thanks for testing.
It sounds like the problem still exists.
* Can you provide a list of steps to duplicate the issue? Are you posting this
content into the group activity post form or in the group forums?
* Are you using any email plugins? If so, which one(s)? Do your emails use HTML
or plain-text? Can you take a screenshot of an email?
- This reply was modified 9 years, 2 months ago by [r-a-y](https://wordpress.org/support/users/r-a-y/).
* Thread Starter [Lars Henriksen](https://wordpress.org/support/users/adjunkten/)
* (@adjunkten)
* [9 years, 2 months ago](https://wordpress.org/support/topic/encoding-problem-danish-characters/#post-9009100)
* A group member posted an activity update in the group.
I use WP Better Email,
which basically wraps the mail with a logo. Should I deactivate and use Buddypress
Email instead? Here is an image of the email:
* 
* I have highlighted the unwanted characters – they should have been either ‘æ’,’
ø’ or ‘å’
* Kind regards,
Lars
- This reply was modified 9 years, 2 months ago by [Lars Henriksen](https://wordpress.org/support/users/adjunkten/).
* Plugin Author [r-a-y](https://wordpress.org/support/users/r-a-y/)
* (@r-a-y)
* [9 years, 2 months ago](https://wordpress.org/support/topic/encoding-problem-danish-characters/#post-9010504)
* Thanks for the feedback.
* v3.7.0 was released with BuddyPress native HTML email support in mind, but we
should make sure that other email plugins will continue to work as advertised.
* I’m not sure how possible it is to do this since plugins like WP Better Emails
rely on the plaintext version of the email and the plain-text version of the
email is supposed to be encoded like what you see in the screenshot.
* Can you try adding the following code snippet to `wp-content/plugins/bp-custom.
php` or your theme’s `functions.php` file?
* ```
// Remove plain-text conversion for usage with WP Better Emails and plugins like that.
add_action( 'bp_ges_before_bp_send_email', function() {
remove_filter( 'bp_email_get_property', 'ass_email_convert_html_to_plaintext', 20, 3 );
} );
```
- This reply was modified 9 years, 2 months ago by [r-a-y](https://wordpress.org/support/users/r-a-y/).
* Plugin Author [r-a-y](https://wordpress.org/support/users/r-a-y/)
* (@r-a-y)
* [9 years, 2 months ago](https://wordpress.org/support/topic/encoding-problem-danish-characters/#post-9010870)
* Keep in mind that the above code snippet will fix your HTML emails when using
a 3rd-party WP email plugin, but the plain-text versions of these emails will
use HTML markup…
* If you want to fix the plain-text version, you’ll need to use a filter if it
is available in your email plugin. If you’re using WP Better Emails, you can
use their `'wpbe_plaintext_body'` filter to remove the HTML markup.
* Probably with the following code snippet:
* `add_filter( 'wpbe_plaintext_body', 'strip_tags' );`
* Untested.
* Thread Starter [Lars Henriksen](https://wordpress.org/support/users/adjunkten/)
* (@adjunkten)
* [9 years, 2 months ago](https://wordpress.org/support/topic/encoding-problem-danish-characters/#post-9011354)
* Hi [@r-a-y](https://wordpress.org/support/users/r-a-y/), thanks again for helping
out.
* I will get lost in too many snippets and filters and hacks – better to keep it
simple.
* I have deactivated WP Better Email and adjusted the Buddypress Email templates
to my needs. (Do you know if Buddypress Email templates will survive updates,
by the way?)
* Cheers,
* Lars
- This reply was modified 9 years, 2 months ago by [Lars Henriksen](https://wordpress.org/support/users/adjunkten/).
* Plugin Author [r-a-y](https://wordpress.org/support/users/r-a-y/)
* (@r-a-y)
* [9 years, 2 months ago](https://wordpress.org/support/topic/encoding-problem-danish-characters/#post-9012247)
* Hi [@adjunkten](https://wordpress.org/support/users/adjunkten/),
* BuddyPress HTML email templates uses a template file, much like a theme template
file. So if you’ve made customizations to the look of the email template (such
as adding a logo), they should survive:
`https://codex.buddypress.org/emails/#
customize-email-template`
* The actual email post content template is stored in the database:
`https://github.
com/boonebgorges/buddypress-group-email-subscription/wiki/Email-Tokens` `https://
codex.buddypress.org/emails/`
* Thread Starter [Lars Henriksen](https://wordpress.org/support/users/adjunkten/)
* (@adjunkten)
* [9 years, 2 months ago](https://wordpress.org/support/topic/encoding-problem-danish-characters/#post-9029922)
* Hi again [@r-a-y](https://wordpress.org/support/users/r-a-y/)
* Here is a little update. I tried your code snippet on my staging site with WP
Better Email enabled , and it works – although it looks like the non-responsive
email adresses breaks the html layout:
* 
* As you can see the center container breaks to the right… but I will use your
patch anyway on my live site 🙂 Thanks!
* Would it be possible to have [text-links](http://historielaerer.dk/) instead
of url-adresses
* All the best,
* Lars
- This reply was modified 9 years, 2 months ago by [Lars Henriksen](https://wordpress.org/support/users/adjunkten/).
- This reply was modified 9 years, 2 months ago by [Lars Henriksen](https://wordpress.org/support/users/adjunkten/).
- This reply was modified 9 years, 2 months ago by [Lars Henriksen](https://wordpress.org/support/users/adjunkten/).
* Plugin Author [r-a-y](https://wordpress.org/support/users/r-a-y/)
* (@r-a-y)
* [9 years, 2 months ago](https://wordpress.org/support/topic/encoding-problem-danish-characters/#post-9031308)
* You could try modifying the BuddyPress Emails post content for GES.
* Login to the WP admin dashboard and click on the “Emails” icon. Find th email
posts for GES:
`https://github.com/boonebgorges/buddypress-group-email-subscription/
wiki/Email-Tokens`
* Click on the one that says `"A member created a group activity entry. Used by
the Group Email Subscription plugin during immediate sendouts."` in the `"Situations"`
column. Then edit the `"Plain-text email content"` field.
* The trick here is you would modify the content to use HTML instead of plain-text
since we’re forcing the use of HTML with WP Better Emails for plain-text. Use
the GES tokens I linked to above to use a text link.
* You can try using the following:
* ```
{{{ges.action}}}:
{{{usermessage}}}
–
Go to the discussion to reply or catch up on the conversation.
{{{ges.email-setting-description}}}
```
* Make the modifications you need to make.
- This reply was modified 9 years, 2 months ago by [r-a-y](https://wordpress.org/support/users/r-a-y/).
Reason: Updated the snippet
Viewing 10 replies - 1 through 10 (of 10 total)
The topic ‘Encoding problem – danish characters’ is closed to new replies.
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## Tags
* [characters](https://wordpress.org/support/topic-tag/characters/)
* 14 replies
* 2 participants
* Last reply from: [r-a-y](https://wordpress.org/support/users/r-a-y/)
* Last activity: [9 years, 2 months ago](https://wordpress.org/support/topic/encoding-problem-danish-characters/#post-9031308)
* Status: resolved