Title: Encoding Queue Canceled Last modified: March 11, 2021 --- # Encoding Queue Canceled * [scratchy](https://wordpress.org/support/users/clickarmada/) * (@clickarmada) * [5 years, 3 months ago](https://wordpress.org/support/topic/encoding-queue-canceled/) * Hello I get this conversion canceled on each video [https://prnt.sc/10iotn0](https://prnt.sc/10iotn0) * Any hint, please? * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fencoding-queue-canceled%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Author [Kyle Gilman](https://wordpress.org/support/users/kylegilman/) * (@kylegilman) * [5 years, 3 months ago](https://wordpress.org/support/topic/encoding-queue-canceled/#post-14166706) * If there’s an error you should see an error rather than “canceled” Are you able to encode any of the other formats, or other videos besides those two? Have you successfully encoded videos in the past but only recently started having this problem? Does anyone else have admin access to your site who might be canceling the encodes without telling you? Can you post the FFMPEG Test Output from the bottom of the FFMPEG Settings tab on the plugin settings page? * Thread Starter [scratchy](https://wordpress.org/support/users/clickarmada/) * (@clickarmada) * [5 years, 2 months ago](https://wordpress.org/support/topic/encoding-queue-canceled/#post-14195458) * Yes, everything works OK when I process each video individually but when I setup the plugin to automatically reencode the videos after upload – that doesn’t work. * Plugin Author [Kyle Gilman](https://wordpress.org/support/users/kylegilman/) * (@kylegilman) * [5 years, 2 months ago](https://wordpress.org/support/topic/encoding-queue-canceled/#post-14195569) * Have you updated to version 4.7 of the plugin yet? Do the other formats work if you set the plugin to automatically encode a 480p H.264 video for example? * Thread Starter [scratchy](https://wordpress.org/support/users/clickarmada/) * (@clickarmada) * [5 years, 2 months ago](https://wordpress.org/support/topic/encoding-queue-canceled/#post-14195625) * Just updated the plugin few mins ago, tried to encode a Webm vid to H.264 and got this error: [https://prnt.sc/10o6wy7](https://prnt.sc/10o6wy7) * Plugin Author [Kyle Gilman](https://wordpress.org/support/users/kylegilman/) * (@kylegilman) * [5 years, 2 months ago](https://wordpress.org/support/topic/encoding-queue-canceled/#post-14195928) * Do you have a watermark on your videos? Can you post a screenshot of your FFMPEG Settings tab along with the text of your FFMPEG Test Output? * Thread Starter [scratchy](https://wordpress.org/support/users/clickarmada/) * (@clickarmada) * [5 years, 2 months ago](https://wordpress.org/support/topic/encoding-queue-canceled/#post-14196631) * I found what my problem was: “Enable legacy libx264 parameters.” was checked. You helped me with this issue in another thread but since my wordpress was not updated, the option was not saving. * Now I updated wordpress and plugins but I encountered another problem, the queue just doesn’t do anything [https://prnt.sc/10ocknk](https://prnt.sc/10ocknk) it stays like this for 90 mins. * Here are settings screenshots: [https://prnt.sc/10ocknk](https://prnt.sc/10ocknk) [https://prnt.sc/10oclva](https://prnt.sc/10oclva) [https://prnt.sc/10ocmyw](https://prnt.sc/10ocmyw) * and the test results: * nice /usr/bin/ffmpeg -nostdin -y -i “/home/epicstock/public_html/wp-content/plugins/ video-embed-thumbnail-generator/images/sample-video-h264.mp4” -acodec aac -strict experimental -ab 32k -s 854×480 -vcodec libx264 -crf 0 -threads 5 “/home/epicstock/ public_html/wp-content/uploads/2021/03/sample-video-h264-480.mp4” * ``` ffmpeg version N-99076-gb0203fa72b-ServerManagementPlus Copyright (c) 2000-2020 the FFmpeg developers built with gcc 4.8.5 (GCC) 20150623 (Red Hat 4.8.5-39) configuration: --prefix=/usr/local/cpffmpeg --enable-shared --enable-nonfree --enable-gpl --enable-pthreads --enable-libdav1d --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libmp3lame --enable-libtheora --enable-libvorbis --enable-libx264 --enable-libxvid --extra-cflags=-I/usr/local/cpffmpeg/include --extra-ldflags=-L/usr/local/cpffmpeg/lib --enable-version3 --pkgconfigdir=/usr/local/cpffmpeg/lib/pkgconfig/ --extra-version=ServerManagementPlus libavutil 56. 58.100 / 56. 58.100 libavcodec 58.105.100 / 58.105.100 libavformat 58. 54.100 / 58. 54.100 libavdevice 58. 11.101 / 58. 11.101 libavfilter 7. 87.100 / 7. 87.100 libswscale 5. 8.100 / 5. 8.100 libswresample 3. 8.100 / 3. 8.100 libpostproc 55. 8.100 / 55. 8.100 Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '/home/epicstock/public_html/wp-content/plugins/video-embed-thumbnail-generator/images/sample-video-h264.mp4': Metadata: major_brand : isom minor_version : 512 compatible_brands: isomiso2avc1mp41 encoder : Lavf55.33.100 Duration: 00:00:01.02, start: 0.000000, bitrate: 123 kb/s Stream #0:0(eng): Video: h264 (Constrained Baseline) (avc1 / 0x31637661), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 109 kb/s, 23.98 fps, 23.98 tbr, 11988 tbn, 47.95 tbc (default) Metadata: handler_name : VideoHandler Stream #0:1(eng): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 2 kb/s (default) Metadata: handler_name : SoundHandler Stream mapping: Stream #0:0 -> #0:0 (h264 (native) -> h264 (libx264)) Stream #0:1 -> #0:1 (aac (native) -> aac (native)) [libx264 @ 0x2161fc0] using SAR=1280/1281 [libx264 @ 0x2161fc0] using cpu capabilities: none! [libx264 @ 0x2161fc0] profile High 4:4:4 Predictive, level 3.0, 4:2:0 8-bit [libx264 @ 0x2161fc0] 64 - core 152 - H.264/MPEG-4 AVC codec - Copyleft 2003-2017 - http://www.videolan.org/x264.html - options: cabac=1 ref=3 deblock=1:0:0 analyse=0x1:0x111 me=hex subme=7 psy=0 mixed_ref=1 me_range=16 chroma_me=1 trellis=0 8x8dct=1 cqm=0 deadzone=21,11 fast_pskip=0 chroma_qp_offset=0 threads=5 lookahead_threads=1 sliced_threads=0 nr=0 decimate=1 interlaced=0 bluray_compat=0 constrained_intra=0 bframes=0 weightp=2 keyint=250 keyint_min=23 scenecut=40 intra_refresh=0 rc=cqp mbtree=0 qp=0 Output #0, mp4, to '/home/epicstock/public_html/wp-content/uploads/2021/03/sample-video-h264-480.mp4': Metadata: major_brand : isom minor_version : 512 compatible_brands: isomiso2avc1mp41 encoder : Lavf58.54.100 Stream #0:0(eng): Video: h264 (libx264) (avc1 / 0x31637661), yuv420p, 854x480 [SAR 1280:1281 DAR 16:9], q=-1--1, 23.98 fps, 11988 tbn, 23.98 tbc (default) Metadata: handler_name : VideoHandler encoder : Lavc58.105.100 libx264 Side data: cpb: bitrate max/min/avg: 0/0/0 buffer size: 0 vbv_delay: N/A Stream #0:1(eng): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 32 kb/s (default) Metadata: handler_name : SoundHandler encoder : Lavc58.105.100 aac frame= 24 fps=0.0 q=-1.0 Lsize= 10kB time=00:00:01.00 bitrate= 78.0kbits/s speed=3.15x video:7kB audio:0kB subtitle:0kB other streams:0kB global headers:0kB muxing overhead: 24.051758% [libx264 @ 0x2161fc0] frame I:1 Avg QP: 0.00 size: 5658 [libx264 @ 0x2161fc0] frame P:23 Avg QP: 0.00 size: 61 [libx264 @ 0x2161fc0] mb I I16..4: 96.0% 0.0% 4.0% [libx264 @ 0x2161fc0] mb P I16..4: 0.0% 0.0% 0.0% P16..4: 0.2% 0.0% 0.0% 0.0% 0.0% skip:99.8% [libx264 @ 0x2161fc0] 8x8 transform intra:0.0% inter:20.9% [libx264 @ 0x2161fc0] coded y,uvDC,uvAC intra: 4.5% 0.0% 0.0% inter: 0.1% 0.0% 0.0% [libx264 @ 0x2161fc0] i16 v,h,dc,p: 95% 1% 3% 0% [libx264 @ 0x2161fc0] i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 41% 17% 23% 3% 3% 6% 2% 4% 1% [libx264 @ 0x2161fc0] i8c dc,h,v,p: 100% 0% 0% 0% [libx264 @ 0x2161fc0] Weighted P-Frames: Y:0.0% UV:0.0% [libx264 @ 0x2161fc0] ref P L0: 81.4% 0.0% 17.4% 1.2% [libx264 @ 0x2161fc0] kb/s:56.45 [aac @ 0x21a6a80] Qavg: 64235.027 ``` * Plugin Author [Kyle Gilman](https://wordpress.org/support/users/kylegilman/) * (@kylegilman) * [5 years, 2 months ago](https://wordpress.org/support/topic/encoding-queue-canceled/#post-14196652) * Your encode queue is paused. Press the big green play arrow on the top right. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Encoding Queue Canceled’ is closed to new replies. * ![](https://ps.w.org/video-embed-thumbnail-generator/assets/icon.svg?rev=2965979) * [Videopack](https://wordpress.org/plugins/video-embed-thumbnail-generator/) * [Frequently Asked Questions](https://wordpress.org/plugins/video-embed-thumbnail-generator/#faq) * [Support Threads](https://wordpress.org/support/plugin/video-embed-thumbnail-generator/) * [Active Topics](https://wordpress.org/support/plugin/video-embed-thumbnail-generator/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/video-embed-thumbnail-generator/unresolved/) * [Reviews](https://wordpress.org/support/plugin/video-embed-thumbnail-generator/reviews/) * 7 replies * 2 participants * Last reply from: [Kyle Gilman](https://wordpress.org/support/users/kylegilman/) * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/encoding-queue-canceled/#post-14196652) * Status: not resolved