Title: Encounter an error [Uncaught TypeError]
Last modified: June 10, 2019

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# Encounter an error [Uncaught TypeError]

 *  Resolved [nixie.chen](https://wordpress.org/support/users/nixiechen/)
 * (@nixiechen)
 * [7 years ago](https://wordpress.org/support/topic/encounter-an-error-uncaught-typeerror/)
 * Hi Team,
 * As I found this error on your Zoho SalesIQ Widget. Is there anyway I can fixed
   these or you can fix this? :
 * `Uncaught TypeError: Cannot read property 'broadcastMessage' of undefined`
 * I am using the latest version – Zoho SalesIQ Widget Version 1.0.9
    I can send
   screenshot if you want for more clarification.

Viewing 1 replies (of 1 total)

 *  Plugin Author [zohosalesiq](https://wordpress.org/support/users/zohosalesiq/)
 * (@zohosalesiq)
 * [7 years ago](https://wordpress.org/support/topic/encounter-an-error-uncaught-typeerror/#post-11624460)
 * Hello there,
 * We would actually need to check your website itself and your SalesIQ account.
   Due to privacy and security risks, we’d advise against posting them here.
 * Please email your website URL and mention the email address used to register 
   for SalesIQ to support[at]zohosalesiq[dot]com for us to investigate.
 * Regards,
    Kris – Zoho SalesIQ team.

Viewing 1 replies (of 1 total)

The topic ‘Encounter an error [Uncaught TypeError]’ is closed to new replies.

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## Tags

 * [salesiq](https://wordpress.org/support/topic-tag/salesiq/)
 * [widget](https://wordpress.org/support/topic-tag/widget/)
 * [zoho](https://wordpress.org/support/topic-tag/zoho/)

 * 1 reply
 * 2 participants
 * Last reply from: [zohosalesiq](https://wordpress.org/support/users/zohosalesiq/)
 * Last activity: [7 years ago](https://wordpress.org/support/topic/encounter-an-error-uncaught-typeerror/#post-11624460)
 * Status: resolved