Title: Endless Loading Screen
Last modified: March 12, 2019

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# Endless Loading Screen

 *  Resolved [mcfizzy1998](https://wordpress.org/support/users/mcfizzy1998/)
 * (@mcfizzy1998)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/endless-loading-screen/)
 * When I select the SG Optimizer Plugin it never finishes loading the options. 
   I get an endless loading circle for some reason. I have deactivated the plugin,
   deleted it, manually installed it and activated it again but it still never loads.
   The plugin is completely unusable no matter how long I let it sit and load. I
   should note that https is enabled on my site but I don’t remember the last option
   that I clicked to force the loading screen. This is the only plugin that I have
   issues with.Thanks in advance for any suggestions.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fendless-loading-screen%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Stanimir Stoyanov](https://wordpress.org/support/users/sstoqnov/)
 * (@sstoqnov)
 * SiteGround Representative
 * [7 years, 2 months ago](https://wordpress.org/support/topic/endless-loading-screen/#post-11307244)
 * Hi,
 * I checked your site and everything works as expected. The plugin settings page
   is loading very fast and I was able to enable/disable all optimizations.
 * Would it be possible to clarify what do you mean with `never finishes loading
   the options`.
 * Regards,
    Stanimir
 *  Thread Starter [mcfizzy1998](https://wordpress.org/support/users/mcfizzy1998/)
 * (@mcfizzy1998)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/endless-loading-screen/#post-11307853)
 * Hi Stanimir,
 * Thanks for your reply but it is still not working for me. When I click on the
   plugin it never loads the settings so that I can’t actually change them. I don’t
   know how else to describe it other than the only thing that I can actually see
   is a white background with a loading circle in the middle. I uploaded a screenshot
   to my site here: [https://mcfizzy.com/wp-content/uploads/2019/03/sg-loading.png](https://mcfizzy.com/wp-content/uploads/2019/03/sg-loading.png)
   
   That is the only screen I see no matter how long it loads.
 *  Plugin Author [Stanimir Stoyanov](https://wordpress.org/support/users/sstoqnov/)
 * (@sstoqnov)
 * SiteGround Representative
 * [7 years, 2 months ago](https://wordpress.org/support/topic/endless-loading-screen/#post-11307871)
 * I understand.
 * Could you please open the page in incognito mode or try with another browser?
   
   Btw which browser do you use?
 * Is it possible to check for any errors in the browser console?
 * I guess that there is an error that prevents our script to load the plugin page.
 * Regards,
    Stanimir
 *  Thread Starter [mcfizzy1998](https://wordpress.org/support/users/mcfizzy1998/)
 * (@mcfizzy1998)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/endless-loading-screen/#post-11307939)
 * Stanimir,
 * So I’m using Chrome and it does work in Incognito mode but still no luck otherwise.
   I also tried Internet Explorer and it worked there too.I checked the browser 
   console but I’m honestly not sure what to look for regarding errors. The only
   thing that shows up in the console is that JQMigrate is installed and its version.
    -  This reply was modified 7 years, 2 months ago by [mcfizzy1998](https://wordpress.org/support/users/mcfizzy1998/).
 *  Plugin Author [Hristo Pandjarov](https://wordpress.org/support/users/hristo-sg/)
 * (@hristo-sg)
 * SiteGround Representative
 * [7 years, 2 months ago](https://wordpress.org/support/topic/endless-loading-screen/#post-11307956)
 * Since there are no errors in the console, that’s 100% issue with your local browser
   cache. Please, delete it completely, restart the browser and login to your WordPress
   site. Everything should work fine. Here’s an article on how to clear your browser
   cache:
 * [https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en](https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en)
 * Another possible cause is some sort of a browser extension / plugin that causes
   problems but I would expect lines in the console in that cases. Won’t hurt to
   check it too anyway.
    -  This reply was modified 7 years, 2 months ago by [Hristo Pandjarov](https://wordpress.org/support/users/hristo-sg/).
 *  Thread Starter [mcfizzy1998](https://wordpress.org/support/users/mcfizzy1998/)
 * (@mcfizzy1998)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/endless-loading-screen/#post-11308004)
 * Great, everything is working now. Thanks for all of your help!
 *  Plugin Author [Hristo Pandjarov](https://wordpress.org/support/users/hristo-sg/)
 * (@hristo-sg)
 * SiteGround Representative
 * [7 years, 2 months ago](https://wordpress.org/support/topic/endless-loading-screen/#post-11308007)
 * Awesome! Don’t forget to rate the plugin if you’re happy with it 🙂

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Endless Loading Screen’ is closed to new replies.

 * ![](https://ps.w.org/sg-cachepress/assets/icon-256x256.gif?rev=2971889)
 * [Speed Optimizer - The All-In-One Performance-Boosting Plugin](https://wordpress.org/plugins/sg-cachepress/)
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## Tags

 * [loading](https://wordpress.org/support/topic-tag/loading/)
 * [unusable](https://wordpress.org/support/topic-tag/unusable/)

 * 7 replies
 * 3 participants
 * Last reply from: [Hristo Pandjarov](https://wordpress.org/support/users/hristo-sg/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/endless-loading-screen/#post-11308007)
 * Status: resolved