Title: Endless wait when load image
Last modified: June 30, 2017

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# Endless wait when load image

 *  Resolved [Drauth](https://wordpress.org/support/users/drauth/)
 * (@drauth)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/endless-wait-when-load-image/)
 * Hi,
 * the site is consorziodetox.it.
    When trying to load new images in the Mailpoet
   interface I get an endless spinning wheel and only pressing ESC stop it and as
   result is impossible to load any image. As the webmaster of the organization 
   have an extreme restrictive policy on folder/files permissions I ask you if this
   could be the cause of this issue and if there is particular permissions to set
   in some Mailpoet folders. I will appreciate any suggestions, thanks Simone
    -  This topic was modified 8 years, 11 months ago by [Drauth](https://wordpress.org/support/users/drauth/).

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [meaelien](https://wordpress.org/support/users/meaelien/)
 * (@meaelien)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/endless-wait-when-load-image/#post-9283828)
 * I got the same error, in the console there is a js error:
 * TypeError: pluploadL10n.files_successfully_uploaded is undefined
    uploadComplete/
   wp-content/plugins/wysija-newsletters/js/jquery/pluploadHandler.js:257:5 uploader_init/
   < /wp-content/plugins/wysija-newsletters/js/jquery/pluploadHandler.js:484:4 dispatchEvent/
   wp-admin/load-scripts.php:83:14660 trigger /wp-admin/load-scripts.php:67:21003
   g /wp-admin/load-scripts.php:83:3863 M/< /wp-admin/load-scripts.php:83:11217
 *  [Wysija](https://wordpress.org/support/users/wysija/)
 * (@wysija)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/endless-wait-when-load-image/#post-9285264)
 * [@drauth](https://wordpress.org/support/users/drauth/) that could be the cause,
   you must get in touch with the webmaster first, but, before doing that, make 
   sure that’s not a theme or plugin conflict: [http://docs.mailpoet.com/article/20-newsletter-editor-problems](http://docs.mailpoet.com/article/20-newsletter-editor-problems)
 *  Thread Starter [Drauth](https://wordpress.org/support/users/drauth/)
 * (@drauth)
 * [8 years, 11 months ago](https://wordpress.org/support/topic/endless-wait-when-load-image/#post-9287611)
 * Hi,
    is there a folder (or more) that Maipoet needs to be writable? Thanks Simone

Viewing 3 replies - 1 through 3 (of 3 total)

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## Tags

 * [image](https://wordpress.org/support/topic-tag/image/)
 * [permissions](https://wordpress.org/support/topic-tag/permissions/)

 * 3 replies
 * 3 participants
 * Last reply from: [Drauth](https://wordpress.org/support/users/drauth/)
 * Last activity: [8 years, 11 months ago](https://wordpress.org/support/topic/endless-wait-when-load-image/#post-9287611)
 * Status: resolved