Title: Entry Data Missing
Last modified: March 25, 2017

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# Entry Data Missing

 *  Resolved [msmith00](https://wordpress.org/support/users/mrsmith1313/)
 * (@mrsmith1313)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/entry-data-missing/)
 * Not sure when this happened (within last few weeks), but half of our field data
   field entries are missing (all entries for specific fields). The data is also
   missing from export data file.
 * Tested fine a few weeks ago..
 * Also the ‘Deactivate” link in Form area doesn’t flip to Activate – even though
   the form is shortcode is deactivated when used on a page.
 * My urgent need is to get form data for an event this Thursday.
 * How do I revert back to a previous version to find out if I can accessed the 
   data.
 * btw – deactivated all plugins & switched to default theme… still no data.
 * Thanks for any help.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Josh Pollock](https://wordpress.org/support/users/shelob9/)
 * (@shelob9)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/entry-data-missing/#post-8971569)
 * [@mrsmith1313](https://wordpress.org/support/users/mrsmith1313/) –
 * Thanks for using Caldera Forms. I’m sorry you’re having this issue. I’m sorry
   you need urgent help with this, for the record, we provide 1 day turnaround at
   [https://calderaforms.com/support](https://calderaforms.com/support) or [https://calderaforms.com/downloads/caldera-forms-priority-support/](https://calderaforms.com/downloads/caldera-forms-priority-support/)
 * Do you know what version number the plugin was before and after this happened?
   Also, do you have any PHP errors in your log when you try the export with debug
   logging on? [https://calderaforms.com/2016/05/wordpress-debug-logging/](https://calderaforms.com/2016/05/wordpress-debug-logging/)
 *  Thread Starter [msmith00](https://wordpress.org/support/users/mrsmith1313/)
 * (@mrsmith1313)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/entry-data-missing/#post-8992504)
 * Hi Josh, my apologies for the late reply.
 * The only version information I remember is 1.4.x – I eamiled Caldera about an
   issue with that earlier version and someone (you?) at Caldera gave me the github
   Master version link. I uploaded that version (#?), and the initial issue was 
   resolved.
 * No we’re here. Have updated all software (WP, Caldera, etc.), but still unable
   to view all the entry data (in the view mode, or exported).
 * Also, I performed the de_bug and nothing came from that.
 * Not urgent at this point, but would love to figure out what could have (is) went
   wrong… btw – I created that specific form on a test-site, and imported it to 
   where it is now (client site). The missing data happened on the original test-
   site form as well (after an update).
 * Hope that helps in some way.
    Thanks.
 *  Thread Starter [msmith00](https://wordpress.org/support/users/mrsmith1313/)
 * (@mrsmith1313)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/entry-data-missing/#post-9023097)
 * Josh – the data is finally back with this last update, 1.5.0.8
 * Thanks for your help.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Entry Data Missing’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [msmith00](https://wordpress.org/support/users/mrsmith1313/)
 * Last activity: [9 years, 2 months ago](https://wordpress.org/support/topic/entry-data-missing/#post-9023097)
 * Status: resolved