Title: Environment not saving
Last modified: September 4, 2024

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# Environment not saving

 *  Resolved [TC](https://wordpress.org/support/users/chopperstwisted/)
 * (@chopperstwisted)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/environment-not-saving/)
 * I am trying to sort through some reCAPTCHA issues at checkout and I need to use
   the sandbox environment to do so. The problem is after I change and save it to
   the sandbox environment, when I reload it switches back to production. I found
   this out the hard way by having an order go through unexpectedly. I checked this
   on both of my sites and using different sandbox accounts.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/environment-not-saving/#post-17995539)
 * Hi [@chopperstwisted](https://wordpress.org/support/users/chopperstwisted/)
 * There aren’t any bugs in this plugin related to the saving of settings. That 
   logic hasn’t changed since around 2017 and it uses the WooCommerce provided API.
 * I would recommend checking your site settings as it’s going to end up being a
   local issue, not a Braintree plugin issue.
 * Kind Regards
 *  Thread Starter [TC](https://wordpress.org/support/users/chopperstwisted/)
 * (@chopperstwisted)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/environment-not-saving/#post-17995584)
 * I have tried this on 2 separate browsers with all plugins deactivated except 
   for woocommerce and your plugin. I still get the same problem. I also deleted
   site settings except wordpress cookies and this momentarily worked until it was
   reloaded the 2nd time. I also reached out to my hosting provider and they could
   not find any server side issues and also believe it was plugin related.
 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/environment-not-saving/#post-17995594)
 * Hi [@chopperstwisted](https://wordpress.org/support/users/chopperstwisted/)
    1. The browser you test with isn’t going to matter
    2. This isn’t a Braintree plugin issue.
 * The Braintree plugin was last updated 4 weeks ago, it wouldn’t break all of a
   sudden. Plus, if this was a Braintree plugin issue we’d be getting bombarded 
   with support requests.
 * I just tested and the settings saved correctly. You can perform a sanity test
   and download an older version of the Braintree plugin and check if the settings
   save not.
 * Kind Regards

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Environment not saving’ is closed to new replies.

 * ![](https://ps.w.org/woo-payment-gateway/assets/icon-256x256.png?rev=2142799)
 * [Payment Plugins Braintree For WooCommerce](https://wordpress.org/plugins/woo-payment-gateway/)
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 * 3 replies
 * 2 participants
 * Last reply from: [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * Last activity: [1 year, 9 months ago](https://wordpress.org/support/topic/environment-not-saving/#post-17995594)
 * Status: resolved