Title: ERR_CONNECTION_RESET Last modified: August 31, 2016 --- # ERR_CONNECTION_RESET * [azureweb](https://wordpress.org/support/users/azureweb/) * (@azureweb) * [10 years, 2 months ago](https://wordpress.org/support/topic/err_connection_reset-3/) * Every time I upload or add an image to a page/post I get this error and I’m locked out of WordPress for hours including the FTP server * This site can’t be reached * The connection was reset. ERR_CONNECTION_RESET * How do I fix this problem so every time I update my site it doesn’t happen again? Viewing 11 replies - 1 through 11 (of 11 total) * [Sabinooo](https://wordpress.org/support/users/sabinooo/) * (@sabinooo) * [10 years, 2 months ago](https://wordpress.org/support/topic/err_connection_reset-3/#post-7199645) * Can you provide MORE (as in: a whole lot more) information about your blog, your hosting, and if you’re behind a secure SSL connexion please ? * As things are, we’re not magicians (or our Hogwarts owl gave up on finding us), we can’t help without enough information. * Thread Starter [azureweb](https://wordpress.org/support/users/azureweb/) * (@azureweb) * [10 years, 2 months ago](https://wordpress.org/support/topic/err_connection_reset-3/#post-7199657) * blog: azuredesigns.co.uk * our host is a very niche company called: Help Internet * It’s not saying the error at the moment but will soon when I change an image * [Sabinooo](https://wordpress.org/support/users/sabinooo/) * (@sabinooo) * [10 years, 2 months ago](https://wordpress.org/support/topic/err_connection_reset-3/#post-7199664) * It’s possible your web hosts has poorly configured site variables, and locks you when you try to do the most basic stuff. * Can you make another test, and this time choose to upload a MINUSCULE image ? * Such as (google image search results): [http://groupemcc.com/wp-content/uploads/2015/11/fleche-extrusion-side.png](http://groupemcc.com/wp-content/uploads/2015/11/fleche-extrusion-side.png) [https://cdn1.iconfinder.com/data/icons/famfamfam_mini_icons/icon_accept.gif](https://cdn1.iconfinder.com/data/icons/famfamfam_mini_icons/icon_accept.gif) [https://doc.nuxeo.com/download/attachments/13664723/drive-settings-icon.png](https://doc.nuxeo.com/download/attachments/13664723/drive-settings-icon.png) * Thread Starter [azureweb](https://wordpress.org/support/users/azureweb/) * (@azureweb) * [10 years, 2 months ago](https://wordpress.org/support/topic/err_connection_reset-3/#post-7199669) * I’ve uploaded that image and tried adding that onto the site logo and it’s locked me out again of wordpress and the FTP site * [Sabinooo](https://wordpress.org/support/users/sabinooo/) * (@sabinooo) * [10 years, 2 months ago](https://wordpress.org/support/topic/err_connection_reset-3/#post-7199672) * Wow. Sorry you had to be locked out to test it. There were google results showing this might be a configuration issue on the server and images too large wouldn’t cut it. * At this point, unless someone knows better than me (it wouldn’t be hard at all), I would recommend to either – turn to your web host, and ask him to check the website’s error logs, and also to check for silly bottlenecks the php variables( such as upload_max_filesize, max_input_time, post_max_size and memory_limit php), the mysql and apache config files. – turn against your web host, and try with another web host who might do a more professional job * Thread Starter [azureweb](https://wordpress.org/support/users/azureweb/) * (@azureweb) * [10 years, 2 months ago](https://wordpress.org/support/topic/err_connection_reset-3/#post-7199673) * ok thanks for trying. * I’ll be charged for help from them so I tended to ask them as a last resort. I didn’t have this image upload problem previously until I asked them to reset WordPress due to another different error problem * [Sabinooo](https://wordpress.org/support/users/sabinooo/) * (@sabinooo) * [10 years, 2 months ago](https://wordpress.org/support/topic/err_connection_reset-3/#post-7199675) * > charged for help from them * Wait, we’re in 2016, right ? * They don’t deserve your money if they ask you money to take a look at a website’s error log. * Especially since your website doesn’t even exist yet (a placeholder image isn’t a production website), you might want to use this chance to move the hell out while you can still do it without damage to your future business. * Thread Starter [azureweb](https://wordpress.org/support/users/azureweb/) * (@azureweb) * [10 years, 2 months ago](https://wordpress.org/support/topic/err_connection_reset-3/#post-7199678) * My boss doesn’t want to change the host because ‘Help Internet’ supplies our phone lines and emails as well. * [Sabinooo](https://wordpress.org/support/users/sabinooo/) * (@sabinooo) * [10 years, 2 months ago](https://wordpress.org/support/topic/err_connection_reset-3/#post-7199686) * Ah, it sucks, then your company is already an hostage. Well, that’s business after all, your fixed costs have to grow bigger here and there I guess, there’s no real escaping that kind predicament eventually. * Still… a ten bucks hosting elsewhere in which you export the files and database, another ten bucks to give it non-public domain name just for testing, five minutes to replace the blogurl in wp_options before re-importing, and then you can test if it works elsewhere… that might be a worthy expense, just to test at least if it’s blog-related (and then YOU have to fix it) or hosting related (and then YOUR HOST has to do their job at last.) * Thread Starter [azureweb](https://wordpress.org/support/users/azureweb/) * (@azureweb) * [10 years, 2 months ago](https://wordpress.org/support/topic/err_connection_reset-3/#post-7199691) * I’ve just done a little test on my phone using my data and it turns out I can in fact log on to WordPress there but unable using WIFI * [rs372433](https://wordpress.org/support/users/rs372433/) * (@rs372433) * [9 years, 11 months ago](https://wordpress.org/support/topic/err_connection_reset-3/#post-7200013) * How to fix ERR_CONNECTION_RESET Error Code Problem:- * 1. Setup the Maximum Transmission Unit (MTU) –Go to the start menu Type ‘run’ there & click on it Open it & type ” ncpa.cpl ” there Click on OK button or press enter there A pop-up will open, and you will see the wireless networks there Again go to the Run & open it Type “cmd” there & press ok In the Command prompt, type this below the following command netsh interface IPv4 set subinterface “ Wireless Network Connection 4” mtu=1472 store=persitent Replace the Local Area Connection with the name of your network adapter Then, Press Enter That’s it, Done * 2. By netsh winsock reset Method in Cmd – Go to the start menu Search or type cmd there Go to the cmd & right-click on it Then, click on ‘Run as administrator.’ Type ” netsh winsock reset ” & press enter there Restart your computer again That’s it, done * 3. Deactivate your Antivirus or Update & S….. Check out more at; Techinpost.com/ fixed-error-[ERR_CONNECTION_RESET](http://www.techinpost.com/fixed-error-err_connection_reset-code-problem)- code-problem Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘ERR_CONNECTION_RESET’ is closed to new replies. ## Tags * [ERR_CONNECTION_RESET](https://wordpress.org/support/topic-tag/err_connection_reset/) * [images](https://wordpress.org/support/topic-tag/images/) * [media](https://wordpress.org/support/topic-tag/media/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 11 replies * 3 participants * Last reply from: [rs372433](https://wordpress.org/support/users/rs372433/) * Last activity: [9 years, 11 months ago](https://wordpress.org/support/topic/err_connection_reset-3/#post-7200013) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics