Title: err_empty_response
Last modified: November 22, 2017

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# err_empty_response

 *  Resolved [slewis0706](https://wordpress.org/support/users/slewis0706/)
 * (@slewis0706)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/err_empty_response-13/)
 * Hi,
 * I’ve been using plugin organiser for some time now and it’s been of great help.
   I would love to continue using it, but the latest updated is causing me a bit
   of an issue. As soon as I installed it the entire website crashed down and I 
   received an err_empty_response (page isn’t working… data didn’t send) error. 
   I was only able to get the website up and running again by removing the plugin
   from the back end.
 * Could you advise on what I can do to continue using the app?

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Jeff Sterup](https://wordpress.org/support/users/foomagoo/)
 * (@foomagoo)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/err_empty_response-13/#post-9710943)
 * Is there anything in the php error log? I changed how the MU plugin decides to
   selectively load plugins. I also changed some of the functionality that keeps
   the load order in place. That’s why the secondary version number went up. Because
   there are minor functional changes and not just patches.
 *  Plugin Author [Jeff Sterup](https://wordpress.org/support/users/foomagoo/)
 * (@foomagoo)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/err_empty_response-13/#post-9710947)
 * Did you get these errors on a specific page or across the entire site?
 *  Thread Starter [slewis0706](https://wordpress.org/support/users/slewis0706/)
 * (@slewis0706)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/err_empty_response-13/#post-9715033)
 * Hi Jeff,
 * Thank you for the quick reply. The error was across the whole website. It was
   completely unreachable. Unfortunately I can’t check the log as I don’t have a
   sufficient permission level. (I’m receiving that message when trying to access
   the log through the back end, is there another way I can check?)
 * For the moment I have restored the previous version of plugin organiser from 
   a website backup and that seems to be working just fine.
 * Can I help with any other information?
 *  Plugin Author [Jeff Sterup](https://wordpress.org/support/users/foomagoo/)
 * (@foomagoo)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/err_empty_response-13/#post-9717084)
 * Can you turn on WP_DEBUG in wp-config.php and see what is printed? You can also
   enable the wp debug log by setting the following constant in your wp-config.php
   file if you don’t want the errors printed to the screen.
 * `define( 'WP_DEBUG_LOG', true );`
 *  Plugin Author [Jeff Sterup](https://wordpress.org/support/users/foomagoo/)
 * (@foomagoo)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/err_empty_response-13/#post-9730462)
 * I have released version 9.3.1. That should fix the out of memory error. It should
   also fix a problem with maintaining the load order.
 *  Thread Starter [slewis0706](https://wordpress.org/support/users/slewis0706/)
 * (@slewis0706)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/err_empty_response-13/#post-9778336)
 * Hi Jeff, I apologise for not responding and thank you for taking the time to 
   update me on the status of the app. I will definitely try the new version outside
   of working hours and let you know how it goes.
 *  Thread Starter [slewis0706](https://wordpress.org/support/users/slewis0706/)
 * (@slewis0706)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/err_empty_response-13/#post-9792322)
 * Hi Jeff, just to let you know that the update works perfectly. Thank you so much!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘err_empty_response’ is closed to new replies.

 * ![](https://ps.w.org/plugin-organizer/assets/icon-256x256.png?rev=1786554)
 * [Plugin Organizer](https://wordpress.org/plugins/plugin-organizer/)
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 * 7 replies
 * 2 participants
 * Last reply from: [slewis0706](https://wordpress.org/support/users/slewis0706/)
 * Last activity: [8 years, 5 months ago](https://wordpress.org/support/topic/err_empty_response-13/#post-9792322)
 * Status: resolved