Hmmm… that is very strange. CAn you provide a link to the site so I can see it live?
I assume I’ll need to be logged in to see that problem though. Can you email credentials via our contact form: https://givewp.com/contact-us
Thanks!
Sure thing. It’s basically live, just on a subdomain that is not currently promoted, so you should be able to see the pages without logging in.
Here is the single page without bullets:
http://comparativeconstitutionsproject.org/ccp2015/donations/donate-to-the-ccp/
This is the page with the shortcode (and bullets): http://comparativeconstitutionsproject.org/ccp2015/donate-to-the-ccp-2/
You can see the widget at the bottom of this page:
http://comparativeconstitutionsproject.org/ccp2015/collaborators/
Thanks!
OK, let’s break this up one issue at a time:
1) Bullets. Your theme is applying those bullets as an image to ALL list elements on the page. Here’s how to override that:
ul[id*="give"] li {
list-style-image: none;
}
2) The email placeholder. I can’t see that unless I’m logged in because the email is only auto-populated for logged-in users. So if you log out, you’ll notice the problem doesn’t exist. If you do not allow your donors to login, then it probably doesn’t matter much. But if you do, we’ll need to work that out, and I’ll have to login to see the problem.
One thing I notice on all your pages is a JS error coming from the js-banner-rotate plugin. Try disabling that and see if that resolves the problem.
Ah, thanks for discovering the theme issue.
We likely won’t ask donors to log in, so I’ll disregard the email issue.
I deactivated the JS Banner plugin – thanks for the heads up!
I appreciate your help!
Good to hear. Thank you!
If you’re enjoying Give and have appreciated our support, we’d love a kind review from you:
https://ww.wp.xz.cn/support/view/plugin-reviews/give
Thanks!
I wanted to follow up about this because my consultant thinks there might be a bug in the Give plugin. Here’s what he had to say:
“The more I study the source code, the more convinced I am that the unwanted bullets on the Donate page are an artifact of a bug in the Give plugin. Bullets seem to behave correctly when the Give plugin is disabled. I’ve scoured every relevant source file and style sheet; and I can’t seem to make the unwanted bullets go away.”
We were ultimately able to get rid of the errant bullets on the Give pages, but only at the expense of *all* bullets on the whole site. Thought you might want to know.
Hi there,
I can guarantee that this particular issue is not caused by Give. The custom CSS I gave you would resolve the issue ONLY for the Give Forms no matter where they are on your site and would not affect any other bullets anywhere on your site.
After this ticket I also followed-up directly with the theme authors (Rebecca Gill from Web Saavy Marketing) and we’re working with them on that theme to make the Give form page look even more native to the theme styles globally. When I loaded up the Patricia theme, that particular bullet issue did not exist anywhere. So the additional images that are being added to the bullet lists do not originate from the theme directly, but most likely a customization or some other plugin. But it is certain that the “list-style-image” that was added to your bullets does not originate either from Give styles or from the theme.
Thank you for following up, I hope that clarifies a bit from our side as well.
Thanks for this thorough and prompt reply! I will pass this information along to our consultant and keep an eye out for other plugins that might be causing the problem.
I appreciate all of your help.
