Title: Error -1
Last modified: June 9, 2021

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# Error -1

 *  Resolved [bolus150](https://wordpress.org/support/users/bolus150/)
 * (@bolus150)
 * [5 years ago](https://wordpress.org/support/topic/error-1-11/)
 * Good morning,
 * I’ve had a problem for some time that payments do not go through, but only -1.
   The money from the account is not withdrawn and the payment hangs indefinitely.
   Today I personally had such a problem. Can you tell me what could be causing 
   such incidents? In the attachment I am sending the screen
 * [https://snipboard.io/dnRJg9.jpg](https://snipboard.io/dnRJg9.jpg)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Support [Andreas W.](https://wordpress.org/support/users/aweissinpsyde/)
 * (@aweissinpsyde)
 * [5 years ago](https://wordpress.org/support/topic/error-1-11/#post-14538087)
 * Hello [@bolus150](https://wordpress.org/support/users/bolus150/)
 * can you please test it with all other plugins deactivated and the theme storefront?
   Seems like there is a redirect issue caused by another plugin or your theme.
 * Regards
    Andreas
 *  Thread Starter [bolus150](https://wordpress.org/support/users/bolus150/)
 * (@bolus150)
 * [5 years ago](https://wordpress.org/support/topic/error-1-11/#post-14538121)
 * Unfortunately I cannot do this. The store is live. I have already limited the
   plugs that are not needed. They are only required. This isn’t always the case,
   just every 10/15 order. The problem is that this has been going on for several
   months. I thought it was PayPal’s fault, but today it happened to me. Interestingly,
   how I refreshed this page – I got a message that something went wrong. The money
   was withdrawn from the account after refreshing and the status changed to “In
   progress”
 *  Plugin Support [Andreas W.](https://wordpress.org/support/users/aweissinpsyde/)
 * (@aweissinpsyde)
 * [4 years, 12 months ago](https://wordpress.org/support/topic/error-1-11/#post-14552426)
 * Hello [@bolus150](https://wordpress.org/support/users/bolus150/)
 * I would recommend installing this plugin [https://de.wordpress.org/plugins/wp-staging/](https://de.wordpress.org/plugins/wp-staging/)
   to create a staging site. Your live site will not be affected. On your staging
   site, you can deactivate all other plugins and also use the theme storefront.
   We think there might be a misconfiguration with your theme, other plugins, or
   WooCommerce itself.
 * Did you change manually the WooCommerce endpoints? WooCommerce endpoints have
   to look like [https://docs.woocommerce.com/document/woocommerce-endpoints-2-1/](https://docs.woocommerce.com/document/woocommerce-endpoints-2-1/)
 * Have a nice day
    Regards Andreas
 *  Thread Starter [bolus150](https://wordpress.org/support/users/bolus150/)
 * (@bolus150)
 * [4 years, 12 months ago](https://wordpress.org/support/topic/error-1-11/#post-14554137)
 * Hi,
 * I will try to make a test version, although it will not be Gor, because the production
   is over 30 GB. Nothing was buried in the endpoints. Do you have any other problems
   that could be?
 *  Plugin Support [Andreas W.](https://wordpress.org/support/users/aweissinpsyde/)
 * (@aweissinpsyde)
 * [4 years, 12 months ago](https://wordpress.org/support/topic/error-1-11/#post-14554549)
 * Hello [@bolus150](https://wordpress.org/support/users/bolus150/)
 * is the plugin up to date? Yes, a test environment would be the best.
 * Best regards
    Andreas
 *  Plugin Support [Andreas W.](https://wordpress.org/support/users/aweissinpsyde/)
 * (@aweissinpsyde)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/error-1-11/#post-14578269)
 * closed because of inactivity

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Error -1’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/woo-paypalplus_a2c4dd.svg)
 * [PayPal Plus for WooCommerce](https://wordpress.org/plugins/woo-paypalplus/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-paypalplus/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-paypalplus/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-paypalplus/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-paypalplus/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-paypalplus/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [Andreas W.](https://wordpress.org/support/users/aweissinpsyde/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/error-1-11/#post-14578269)
 * Status: resolved