Title: Error 10004 Last modified: January 11, 2023 --- # Error 10004 * Resolved [icime85](https://wordpress.org/support/users/icime85/) * (@icime85) * [3 years, 4 months ago](https://wordpress.org/support/topic/error-10004/) * Hi, I just downloaded this plugin and followed instruction on youtube but I keep getting error: * 2023-01-11 11:15:03==>File:/home/neodvisn/public_html/wp-includes/class-wp-hook. php::User Id:1650::Line:308::Function:ets_memberpress_load_discord_roles::10004: Unknown Guild * What could be the problem here? I went through all settings twice and nothing works. * Regards Miran * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-10004%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Contributor [Younes](https://wordpress.org/support/users/vanbom/) * (@vanbom) * [3 years, 4 months ago](https://wordpress.org/support/topic/error-10004/#post-16363075) * hi [@icime85](https://wordpress.org/support/users/icime85/) * The plugin is tested several times, if you have properly configured your Discord application it should work. mostly the issue comes from your server configuration: If the server you are trying to access is a private server it might not be visible unless you are added to the server..Your bot’s token might not have the necessary permissions to access the server, so you need to check your bot’s permission to make sure it can access the Guild. * [nicksofets](https://wordpress.org/support/users/nicksofets/) * (@nicksofets) * [3 years, 4 months ago](https://wordpress.org/support/topic/error-10004/#post-16363740) * We have the exact same issue and error message as [icime85](https://wordpress.org/support/users/icime85/) above. We followed every single step in your guide below several times including with a brand new clean discord server and each time we get the same error this error -2023-01-11 20:50:12==>File:/srv/htdoc/revelo-intel/wp-includes/class-wp- hook.php::User Id:11::Line:308::Function:ets_memberpress_load_discord_roles:: 10004:Unknown Guild ([https://www.expresstechsoftwares.com/step-by-step-documentation-guide-on-how-to-connect-memberpress-and-discord-server-using-discord-addon/](https://www.expresstechsoftwares.com/step-by-step-documentation-guide-on-how-to-connect-memberpress-and-discord-server-using-discord-addon/)) Maybe your guide need to include some more steps for that we can understand how to address the information you gave in your message above. We do not know what you mean or how to check that. Please can give give us step by step instructions so we can configure everything. Again we went through every step multiple times. Thank you for your help“If the server you are trying to access is a private server it might not be visible unless you are added to the server..Your bot’s token might not have the necessary permissions to access the server, so you need to check your bot’s permission to make sure it can access the Guild” * Plugin Contributor [Younes](https://wordpress.org/support/users/vanbom/) * (@vanbom) * [3 years, 4 months ago](https://wordpress.org/support/topic/error-10004/#post-16363851) * [@nicksofets](https://wordpress.org/support/users/nicksofets/) ok can you tell me how you get the ‘Server ID ‘ value ? * can you confirm that the Server ID field match the : [https://discord.com/channels/XXXXXXXXXXX](https://discord.com/channels/XXXXXXXXXXX) - This reply was modified 3 years, 4 months ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/). - This reply was modified 3 years, 4 months ago by [Younes](https://wordpress.org/support/users/vanbom/). * [nicksofets](https://wordpress.org/support/users/nicksofets/) * (@nicksofets) * [3 years, 4 months ago](https://wordpress.org/support/topic/error-10004/#post-16363921) * To get the “Server Id” I right clicked on the server icon in Discord and the last item in that list is “Copy Id”. I copied that and pasted straight into the plug in settings. * and yes the server id matches the server url [https://discord.com/channels/xxxxx](https://discord.com/channels/xxxxx) - This reply was modified 3 years, 4 months ago by [nicksofets](https://wordpress.org/support/users/nicksofets/). * Plugin Contributor [Younes](https://wordpress.org/support/users/vanbom/) * (@vanbom) * [3 years, 4 months ago](https://wordpress.org/support/topic/error-10004/#post-16364586) * hi [@icime85](https://wordpress.org/support/users/icime85/) * hi [@nicksofets](https://wordpress.org/support/users/nicksofets/) * Can you please update the plugin to new version 1.0.9 * [nicksofets](https://wordpress.org/support/users/nicksofets/) * (@nicksofets) * [3 years, 4 months ago](https://wordpress.org/support/topic/error-10004/#post-16365021) * Thank you! I updated and now the bot has been able to connect. Will continue with the set up. Appreciate your fast and helpful responses! * Thread Starter [icime85](https://wordpress.org/support/users/icime85/) * (@icime85) * [3 years, 4 months ago](https://wordpress.org/support/topic/error-10004/#post-16365275) * Thank you! This solved my issue. I appreciate your quick reply and solution. Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Error 10004’ is closed to new replies. * ![](https://ps.w.org/expresstechsoftwares-memberpress-discord-add-on/assets/icon- 256x256.gif?rev=3123054) * [ExpressTechSoftwares Addon for MemberPress and Discord](https://wordpress.org/plugins/expresstechsoftwares-memberpress-discord-add-on/) * [Frequently Asked Questions](https://wordpress.org/plugins/expresstechsoftwares-memberpress-discord-add-on/#faq) * [Support Threads](https://wordpress.org/support/plugin/expresstechsoftwares-memberpress-discord-add-on/) * [Active Topics](https://wordpress.org/support/plugin/expresstechsoftwares-memberpress-discord-add-on/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/expresstechsoftwares-memberpress-discord-add-on/unresolved/) * [Reviews](https://wordpress.org/support/plugin/expresstechsoftwares-memberpress-discord-add-on/reviews/) * 9 replies * 3 participants * Last reply from: [icime85](https://wordpress.org/support/users/icime85/) * Last activity: [3 years, 4 months ago](https://wordpress.org/support/topic/error-10004/#post-16365275) * Status: resolved