Title: Error 10426
Last modified: May 19, 2021

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# Error 10426

 *  Resolved [jjfc](https://wordpress.org/support/users/jjfc/)
 * (@jjfc)
 * [5 years ago](https://wordpress.org/support/topic/error-10426/)
 * We are experiencing an error 10426 when using this plugin. It says “ PayPal error(
   10426): An error (10426) occurred while processing your PayPal payment. Please
   contact the store owner for assistance.”
 * Upon checking some other threads, this is caused by a mismatch between the cart
   total and amount total in the checkout page. Our website’s is setup to hide the
   shipping options on the cart page. Once the customer is at the checkout page,
   this is the only time they will be able to select a shipping option and a price
   calculation depending on the address entered. We made it this way to avoid confusion
   on the shipping calculation difference while on the cart page since an. address
   is not yet entered. With this setup, for example, if the cart total is $100 and
   at the checkout page the total will be $150 ($100 + $50 shipping), this seems
   to be causing this mismatch amount error. Is there a fix or possible solution
   to bypass this default setup of PayPal Checkout plugin?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Saravanan S, a11n](https://wordpress.org/support/users/simplysaru/)
 * (@simplysaru)
 * [5 years ago](https://wordpress.org/support/topic/error-10426/#post-14461589)
 * Hi [@jjfc](https://wordpress.org/support/users/jjfc/),
 * The error 10426 was related to these issues(below) and were fixed about 2years
   back and we haven’t seen it appear again. Are you using the latest version of
   the Paypal checkout payment gateway plugin? If not could you update and check
   for these errors?
 * [https://github.com/woocommerce/woocommerce-gateway-paypal-express-checkout/issues/337](https://github.com/woocommerce/woocommerce-gateway-paypal-express-checkout/issues/337)
   closed in 2018.
    [https://github.com/woocommerce/woocommerce-gateway-paypal-express-checkout/issues/517](https://github.com/woocommerce/woocommerce-gateway-paypal-express-checkout/issues/517)
   Closed in Jan 2019.
 * We might need to look at the logs of your site and site status report to troubleshoot
   this further. Would you be able to share them with us? You can find the status
   report via WooCommerce > Status. Select “Get system report” and then “Copy for
   support”.  Once you’ve done that, paste it here in your response. Please feel
   free to remove any confidential information from the logs.
 * Feel free to create a ticket at [WooCommerce.com > My Account > Support](https://woocommerce.com/my-account/create-a-ticket/?form=ticket)
   if you prefer emails for privacy reasons. You may need to create an account before
   you can access that page.
 * Please include a link to this forum thread, so that we can keep track of what’s
   already been done.
 * We will be able to help you further there.
 *  [Nicola Mustone](https://wordpress.org/support/users/nicolamustone/)
 * (@nicolamustone)
 * Automattic Happiness Engineer
 * [5 years ago](https://wordpress.org/support/topic/error-10426/#post-14492781)
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error 10426’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/woocommerce-gateway-paypal-express-
   checkout_b298d1.svg)
 * [WooCommerce PayPal Checkout Payment Gateway](https://wordpress.org/plugins/woocommerce-gateway-paypal-express-checkout/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-gateway-paypal-express-checkout/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-express-checkout/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-express-checkout/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-express-checkout/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-express-checkout/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [Nicola Mustone](https://wordpress.org/support/users/nicolamustone/)
 * Last activity: [5 years ago](https://wordpress.org/support/topic/error-10426/#post-14492781)
 * Status: resolved