Title: error 10486
Last modified: August 30, 2016

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# error 10486

 *  [wclune](https://wordpress.org/support/users/wclune/)
 * (@wclune)
 * [11 years ago](https://wordpress.org/support/topic/error-10486/)
 * Been using MPlite for a while. a user began complaining about recieving this 
   error…
    • 10486 – This transaction couldn’t be completed. – This transaction 
   couldn’t be completed. Please redirect your customer to PayPal
 * [https://wordpress.org/plugins/wordpress-ecommerce/](https://wordpress.org/plugins/wordpress-ecommerce/)

Viewing 1 replies (of 1 total)

 *  [David](https://wordpress.org/support/users/ugotsta/)
 * (@ugotsta)
 * [11 years ago](https://wordpress.org/support/topic/error-10486/#post-6195078)
 * Hi there [@wclune](https://wordpress.org/support/users/wclune/), I hope you’re
   well today. 🙂
 * That error code seems to indicate an issue with the charge attempt on the user’s
   card/bank account. There are details about it here:
    [https://developer.paypal.com/docs/classic/express-checkout/ht_ec_fundingfailure10486/](https://developer.paypal.com/docs/classic/express-checkout/ht_ec_fundingfailure10486/)
 * Have you maybe tried asking the user to double check to ensure their card is 
   up to date, has a balance to cover the purchase or maybe if they could just check
   with their bank to see what the issue is?
 * Hope that’ll help, feel free to ask if you have further questions about this 
   too. 🙂
 * Cheers,
    David

Viewing 1 replies (of 1 total)

The topic ‘error 10486’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wordpress-ecommerce_f7d96b.svg)
 * [MarketPress - WordPress eCommerce](https://wordpress.org/plugins/wordpress-ecommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wordpress-ecommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wordpress-ecommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/wordpress-ecommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wordpress-ecommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wordpress-ecommerce/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [David](https://wordpress.org/support/users/ugotsta/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/error-10486/#post-6195078)
 * Status: not resolved