Title: Error!
Last modified: January 15, 2020

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# Error!

 *  [mygravatar15](https://wordpress.org/support/users/mygravatar15/)
 * (@mygravatar15)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/error-1293/)
 * Hello sir,
    at first at all, thank you to share this plugin for free here. I 
   tested it and it looks very nice an lite.
 * But i have a little issue: From the website where the shortcode is added, there
   works all fine, but in the admin dashboard not realy:
 * When User create ticket, then i can see it in the Admin Dashboard. Then i can
   open it and answer it. But when i answer, then it shows just the admin icon but
   the text i wrote its not showing, the same when user reply, then i just see the
   avatar from the user, but not the text. Then i noticed, that there is an error(
   Google Chrome): See image: [https://ibb.co/dk4ddNL](https://ibb.co/dk4ddNL)
 *     ```
       Uncaught TypeError: settings.data.split is not a function
           at HTMLDocument.<anonymous> (edgtf-tax-custom-fields.js?ver=5.3.2:93)
           at HTMLDocument.dispatch (load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.3.2:3)
           at HTMLDocument.r.handle (load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.3.2:3)
           at Object.trigger (load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.3.2:3)
           at Object.a.event.trigger (load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.3.2:8)
           at x (load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.3.2:4)
           at XMLHttpRequest.c (load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.3.2:4)
       ```
   
 * Is there possible to fix that? I know, you as you said, dont support the plugin
   right? But if possible, that were nice, else i cant use it. Everytime the same,
   when i find something nice, then it will not to work 🙁
 * I use the latest wp version etc… If something possible, let me know man! Thank
   you
    -  This topic was modified 6 years, 4 months ago by [mygravatar15](https://wordpress.org/support/users/mygravatar15/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ferror-1293%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [FahimMurshed](https://wordpress.org/support/users/fahimmurshed/)
 * (@fahimmurshed)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/error-1293/#post-12331261)
 * Thanks for showing your interest in the WP Support Desk plugin.
 * Yes, you are right that we are not continuing this plugin pro version but an 
   Open Source version.
 * I’ll forward this to our dev team.
 *  Thread Starter [mygravatar15](https://wordpress.org/support/users/mygravatar15/)
 * (@mygravatar15)
 * [6 years, 4 months ago](https://wordpress.org/support/topic/error-1293/#post-12337154)
 * Ok, it were cool to fix that issue. I noticed, that this is an issue on all wordpess
   themes. I testet that on other themes, the same…
 * Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error!’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-support-desk_f7f5e6.svg)
 * [WP Support Desk](https://wordpress.org/plugins/wp-support-desk/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-support-desk/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-support-desk/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-support-desk/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-support-desk/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-support-desk/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [mygravatar15](https://wordpress.org/support/users/mygravatar15/)
 * Last activity: [6 years, 4 months ago](https://wordpress.org/support/topic/error-1293/#post-12337154)
 * Status: not resolved