Title: error
Last modified: April 2, 2020

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# error

 *  Resolved [mjdehghani68](https://wordpress.org/support/users/mjdehghani68/)
 * (@mjdehghani68)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/error-1322/)
 * what is this in plugin backupguard:
    PHP EXECUTION TIMEOUT ERROR
 * Oops… Seems there was an issue during the backup process.
    Let our support representatives
   know about it by pressing here

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Backup-Guard Support](https://wordpress.org/support/users/backupguardsupportteam/)
 * (@backupguardsupportteam)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/error-1322/#post-12622931)
 * Hi [@mjdehghani68](https://wordpress.org/support/users/mjdehghani68/),
 * Thank you for contacting us.
    Could you please, send me the backup log file, 
   so I can analyze the issue?
 * You can download the mentioned log file by this article link:
    [https://help.backup-guard.com/en/article/download-backup-log-file-fgh0gi/](https://help.backup-guard.com/en/article/download-backup-log-file-fgh0gi/)
 * Please send it via wetransfer.com using the link retrieving option.
    Like this:
   [https://prnt.sc/qr3ntv](https://prnt.sc/qr3ntv)
 * In case you don’t have access to your dashboard, you can download it using an
   FTP client. All the backups and related stuff (e.g. log files) have been located
   in “/wp-content/uploads/backup-guard/” directory.
 *  [Support Backup Guard](https://wordpress.org/support/users/backup-guard/)
 * (@backup-guard)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/error-1322/#post-12633845)
 * Dear [@mjdehghani68](https://wordpress.org/support/users/mjdehghani68/),
 * How are you today?
    Just wondering whether you saw our previous message? Please,
   let us know if you still need help with this issue.
 *  [Support Backup Guard](https://wordpress.org/support/users/backup-guard/)
 * (@backup-guard)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/error-1322/#post-12638646)
 * Dear [@mjdehghani68](https://wordpress.org/support/users/mjdehghani68/),
 * We haven’t head back from you for 4 days.
    We’re marking this thread as resolved.
 * Please, submit a new support thread if you need more help.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘error’ is closed to new replies.

 * ![](https://ps.w.org/backup/assets/icon-128x128.png?rev=3287187)
 * [JetBackup - Backup, Restore & Migrate](https://wordpress.org/plugins/backup/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/backup/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/backup/)
 * [Active Topics](https://wordpress.org/support/plugin/backup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/backup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/backup/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [Support Backup Guard](https://wordpress.org/support/users/backup-guard/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/error-1322/#post-12638646)
 * Status: resolved